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911 dispatcher • baltimore md

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Service Dispatcher

PDS Tech CommercialHalethorpe, MD, United States
[job_card.full_time]

Be the First Point of Contact for a Leading HVAC Manufacturer.PDS Tech Commercial is partnering with a trusted leader in the.If you thrive in a fast-paced environment, enjoy helping customers, and ...[internal_linking.show_more]

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Recruiter / Dispatcher – Environmental Staffing

Paragon Staffing, LLCBaltimore, MD, US
[job_card.full_time]
[filters_job_card.quick_apply]

Recruiter / Dispatcher – Environmental Staffing 📍 Baltimore, MD Paragon Staffing is expanding into the Baltimore market and is seeking a driven Recruiter / Dispatcher to support our Environmental ...[internal_linking.show_more]

CDL-A Dry Van Truck Driver in Cumberland, MD

AllTruckJobsBaltimore, Maryland, US
[job_card.full_time]

Competitive weekly pay (inquire for details) .Online Transport is currently seeking professional and safety conscious Class A CDL Company Truck Drivers to join our team! .Regional Drivers Are Home ...[internal_linking.show_more]

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PBX Operator - Hotel

Renaissance Baltimore Harborplace HotelBaltimore, MD, US
[job_card.full_time]

The Renaissance Baltimore Harborplace Hotel is seeking a PBX Operator to join our team.In this role, you will manage the hotel’s telephone system and serve as the central communication hub by answe...[internal_linking.show_more]

OWNER-OPERATORS WANTED — $8K–$12K+ WEEKLY | KEEP YOUR TRUCK MOVING

Hammer Down DispatchBaltimore, Maryland, United States
[job_card.full_time]

OWNER-OPERATORS: STOP WASTING TIME ON LOAD BOARDS.Consistent freight available now.Top-paying loads negotiated daily.Dedicated dispatcher working for YOU.Paperwork & broker setup handled.No forced ...[internal_linking.show_more]

Travel Sterile Processing Tech - $911 per week in Baltimore, MD

AlliedTravelCareersBaltimore, MD, US
[job_card.full_time]

AlliedTravelCareers is working with AHS Staffing to find a qualified Sterile Processing Tech in Baltimore, Maryland, 21204!.AHS Staffing is looking for a Certified Sterile Processing Technician Cer...[internal_linking.show_more]

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Dispatcher

Horizon ServicesBaltimore, MD, USA
[job_card.full_time]
[filters_job_card.quick_apply]

Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Windsor Mi...[internal_linking.show_more]

Driver Non-CDL Med (WMHS), RWCS

Waste ManagementCurtis Bay, MD, United States
[job_card.full_time]

The value of a WM job is more than a paycheck.It's a way to create opportunities for you and your family.Our WM team is home every day, and our team members perform essential and meaningful work.Ou...[internal_linking.show_more]

Dispatcher

MaerskUSA, Maryland, Curtis Bay, 21226
[job_card.full_time]

Assigns work for Company and owner operator trailer drivers for conveyance of freight by performing the following duties.Essential Duties and Responsibilities:.Compiles and maintains list of availa...[internal_linking.show_more]

Moving Company Dispatcher

JULIAN EIAN JUEL MOVING AND CLEANINWoodlawn, MD, US
[job_card.full_time]

The Dispatcher is responsible for coordinating and scheduling moving crews, trucks, and equipment to ensure efficient and timely service for customers.This role acts as the central point of communi...[internal_linking.show_more]

Entry-Level Freight Dispatcher - Weekly Pay: $1,800 to $3,200+

American Logistics AuthorityBaltimore, MD, United States
[job_card.full_time]

Entry-Level Freight Dispatcher - Weekly Pay: $1,800 to $3,200+.We are currently hiring motivated and detail-oriented individuals to join our team as.Independent Freight Dispatchers.If you already h...[internal_linking.show_more]

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Project Manager

GD ResourcesTowson, MD, US
[job_card.temporary]
[filters_job_card.quick_apply]

Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.GD Resources is a Veteran Women-Owned Business Management and Information Technology com...[internal_linking.show_more]

Police Dispatcher (Johns Hopkins Public Safety)

InsideHigherEdBaltimore, Maryland, United States
[job_card.full_time]

The newly established Johns Hopkins Police Department (JHPD) is seeking.The positions will be responsible for the delivery of community based public safety and security services for Homewood, Peabo...[internal_linking.show_more]

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Logistics Analyst (1:30am Start Time - Dispatcher)

Republic ServicesBaltimore, MD, United States
[job_card.full_time]

A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service...[internal_linking.show_more]

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Flight Paramedic - Sign-on Bonus

Northeast Healthcare RecruitmentCurtis Bay, MD, United States
[job_card.full_time]

Join our team and make a difference! We are a premier air ambulance provider seeking.As a Flight Paramedic, you'll be on the front lines of critical care, delivering rapid response and advanced med...[internal_linking.show_more]

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Dispatcher - ROS

United RentalsBaltimore, MD, United States
[job_card.full_time]

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a dispatcher, you will be tasked with organizing the da...[internal_linking.show_more]

Home Health Aide Scholarship & FT / PT Job

myCNAjobs.comMaryland, Baltimore
[job_card.full_time]

The Power of Worship radio is dedicated to improving access to care across America.Through our strategic partnership with myCNAjobs, we are delighted to offer scholarships to anyone interested in r...[internal_linking.show_more]

Dispatcher PRN

Erickson Senior LivingCatonsville, MD, United States
[job_card.full_time]

Charlestown by Erickson Senior Living.Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a centra...[internal_linking.show_more]

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Recruiter / Dispatcher Environmental Staffing

Paragon StaffingBaltimore, MD, United States
[job_card.full_time]

Recruiter / Dispatcher Environmental Staffing.Paragon Staffing is expanding into the Baltimore market and is seeking a driven Recruiter / Dispatcher to support our Environmental & Industrial Staffi...[internal_linking.show_more]

Service Dispatcher

Service Dispatcher

PDS Tech CommercialHalethorpe, MD, United States
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  • [job_card.full_time]
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Service Dispatcher

Be the First Point of Contact for a Leading HVAC Manufacturer

PDS Tech Commercial is partnering with a trusted leader in the HVAC Manufacturing Industry to hire a Service Dispatcher who plays a vital role in keeping customers, technicians, and operations connected. If you thrive in a fast-paced environment, enjoy helping customers, and take pride in staying organized, this role offers the opportunity to make a meaningful impact every day.

Role Summary

The Service Dispatcher serves as the central communication hub between customers and service teams. By managing incoming service requests, creating accurate dispatch tickets, and maintaining organized records, this role ensures timely service delivery and a positive customer experience. The dispatcher's work directly supports efficient field operations and customer satisfaction.

Day-to-Day Responsibilities

  • Answer incoming customer calls and professionally gather service request details
  • Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated
  • Manage prioritization of repairs while optimizing technician-assigned routes to align with job requirements
  • Partner with Service Manager & Account Management Processor to prepare bi-weekly technician schedule
  • Proactively distribute work orders for jobs daily
  • Adhere to scheduling guidelines and work order priority to manage schedule
  • Assist with the management and recording of non-productive technician time
  • Service Coordinator is responsible for joining DMB meetings daily and being prepared to discuss progress on relevant KPIs and actions to improve underperforming KPIs
  • Service Coordinator is responsible for proactively identifying actions, performing offline tasks assigned in DMBs, and escalating any blockers to ensure consistent improvement in KPI performance and field operations in general
  • Service Coordinator is responsible for ensuring S&O guidelines & best practices are followed
Required Qualifications
  • High school diploma or equivalent
  • Strong verbal communication and customer service skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Basic computer skills and comfort working with office systems and documentation
  • Strong attention to detail and organizational skills
Preferred Qualifications
  • Previous experience in dispatching, customer service, or call center environments
  • Familiarity with HVAC, manufacturing, or service-based industries
  • Experience maintaining customer records, billing files, or service documentation
Apply Today

If you enjoy being the go-to person who keeps operations running smoothly and customers informed, we encourage you to apply. Join PDS Tech Commercial and support a leading HVAC manufacturer by delivering exceptional service coordination and customer care.

Pay Details: $14.71 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.