Account assistant h1.location_city

Department: Ticket Sales
Location: In-person | High Point, NC
Compensation:

• Base salary starting at $32,500
• Variable compensation including commission on tickets sold and incentive compensation tied to individual and company performance

Reports to: VP of Ticket Sales

Role Overview

The Account Executive, Ticket Sales is responsible for driving ticket revenue across a portfolio of sports and entertainment events. This role focuses on prospecting, relationship-building, and closing ticket sales through a high-activity, customer-focused sales approach.

Account Executives work in a fast-paced, in-person environment and play a critical role in connecting fans, groups, and organizations to live events. This position is ideal for a motivated sales professional looking to build a career in sports and entertainment while developing strong sales fundamentals.

Key Responsibilities

Sales & Revenue Generation

• Sell a full menu of ticket products, including season tickets, group outings, premium experiences, and special event packages
• Prospect, qualify, and close new business through outbound calls, emails, in-person meetings, and networking
• Meet or exceed daily, weekly, monthly, and annual sales activity and revenue goals
• Generate leads through referrals, community engagement, cold outreach, and inbound inquiries
• Build and maintain strong relationships with new and existing customers to drive renewals and repeat business

Customer Relationship Management

• Deliver a high level of customer service before, during, and after events
• Maintain accurate and up-to-date records in the ticketing and CRM systems
• Manage a book of business with a focus on retention, upselling, and long-term relationships
• Serve as a point of contact for clients attending events, including group leaders and VIP experiences

Game Day & Event Responsibilities

• Work assigned home games, events, and on-site activations as required
• Assist with event execution, client hosting, and fan engagement initiatives
• Represent the organization professionally at games, community events, and networking opportunities

Team & Organizational Support

• Collaborate with ticket sales leadership and cross-functional teams including marketing, promotions, and operations
• Participate in sales meetings, training sessions, and ongoing professional development
• Support department-wide initiatives and special projects as assigned

Qualifications

• Bachelor's degree in business, sales, marketing, sports management, or related field preferred
• 1+ year of sales experience preferred (sports, entertainment, or customer-facing sales a plus)
• Strong communication, organizational, and interpersonal skills
• Comfortable working in a goal-driven, performance-based sales environment
• Ability to manage multiple priorities and meet deadlines
• Willingness to work non-traditional hours, including nights, weekends, and events
• Proficiency with CRM systems and standard business software (e.g., HubSpot, Microsoft Office, Google Workspace)

What We're Looking For

• Competitive, self-motivated sales professionals who enjoy building relationships
• Individuals who thrive in a team environment while taking ownership of personal goals
• Strong communicators who can connect with a wide range of customers
• A positive, coachable mindset with a desire to grow in sports and entertainment sales

Compensation Structure

This role includes:

• Base salary beginning at $32,500
• Commission earned on ticket sales. Total earnings are performance-based, with upside for high achievers.
• Incentive compensation tied to additional individual and company performance goals.
• Benefits package

Equal Opportunity Statement

Carolina Core FC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Questions:

1. If offered the position, when are you available to begin work?
2. This position is located in High Point, NC and relocation assistance is not provided. Do you understand this?
3. Tell us about a sale you landed that you're especially proud of. What was the deal and what made it a win for your company and your client?