Account director h1.location_city

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.

Position Summary

Develops and manages client relationships and identifies business opportunities to increase revenue and retention. Uses strategic insights from sales and transportation market trends with a focus on business-to-business logistics solutions.

Major Tasks and Responsibilities

• Prospects and secures new clients within an assigned territory to drive revenue growth.

• Understands client objectives and proposes tailored logistics and transportation solutions.

• Collaborates across operations, service center, and internal partners to deliver quality service and ensure customer satisfaction.

• Develops client growth and retention plans to build a profitable, long-term book of business.

• Leads contract negotiations and closes sales to exceed performance targets.

• Prepares and presents compelling proposals and presentations to key stakeholders.

• Maintains accurate customer relationship management records and documents client interactions.

• Monitors market trends, competitor activity, and industry advancements to identify market growth opportunities.

Minimum Qualifications

• Must be at least 18 years of age.

• High school diploma or GED.

• Authorized to work in the United States.

• Must maintain a valid driver’s license and a motor vehicle record that meets company standards for operating a company vehicle.

• Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position.

Preferred Qualifications

• Bachelor’s degree in business, sales, or a related field.

• 2+ years of outside sales experience.

• Demonstrated business-to-business sales success, with experience in freight or LTL logistics preferred.

• Familiarity with customer relationship management systems (e.g., Salesforce).

• Prior experience leveraging tools for territory analysis and pipeline reporting.

Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works in a professional office environment with frequent travel to customer sites, trade shows, and industry events.

• Employees in this role are eligible for either a company car or a car allowance in accordance with company policy.

• Regular use of standard office equipment, such as computers and phones.

• Frequent interaction with customers, operations personnel, and other internal teams.

• May be required to work outside normal business hours to meet client needs or attend events, including overnight travel.

• Ability to sit for extended periods of time while driving or working at a computer.

• Frequent standing, walking, and occasionally climbing stairs during customer visits.

• Must be able to lift and carry up to 25 pounds.

• Adequate vision and hearing (with or without correction) to read, prepare, and communicate information.

This position is eligible for commission pay and car allowance.

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Make Your Move

At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.