Account manager h1.location_city

Technical Sales Internal / Account Manager

Power Transmission & Heavy Material Handling

Location: East coast / Carolinas

Role Overview

This role provides technical and commercial support to existing customers and drives incremental growth in the USA power transmission chain market. This role serves as a key link between customers, external sales, engineering, and operations, ensuring accurate quoting, technical confidence, and responsive account management across chains, sprockets, and heavy material handling applications.

Key Responsibilities

Provide technical sales support to an established customer base, with a strong focus on distribution and end users.

Serve as a primary technical and commercial point of contact for assigned accounts, ensuring timely responses, follow-up, and customer satisfaction.

Support the external sales team with estimating, pricing, and quote generation, including complex or engineered applications.

Prepare and issue quotes for all JKC customers as required, ensuring accuracy, competitiveness, and alignment with company standards.

Provide application guidance and product recommendations across power transmission products, including roller chain, engineered chains, heavy drag chains, sprockets, and related components.

Interpret customer drawings, specifications, and operating conditions to recommend appropriate solutions.

Participate in customer Teams calls and presentations, often presenting technical solutions to multiple stakeholders (engineering, maintenance, purchasing).

Coordinate internally with engineering, quality, supply chain, and manufacturing to resolve technical questions, lead times, and application challenges.

Support field activity by conducting site and customer visits when required, including troubleshooting, application reviews, and relationship building.

Maintain accurate CRM records, quote tracking, and opportunity pipelines to support forecasting and account planning.

Proactively identify upsell, cross-sell, and replacement opportunities within existing accounts.

Required Experience & Skills

Experience in power transmission and/or heavy material handling, including chains and sprockets (roller chain, engineered chain, heavy drag chain experience preferred).

Proven ability to support distribution partners, OEMs, and end users across standard and engineered chain applications.

Strong technical aptitude with the ability to evaluate operating conditions and recommend appropriate solutions.

Advanced working knowledge of Excel, including costing exercises, margin analysis, and structured quote development.

Demonstrated experience preparing accurate, competitive quotes for both standard and engineered products.

Ability to interpret customer drawings, specifications, and operating data to support pricing and technical decisions.

Comfortable operating in a remote environment while remaining highly responsive and organized.

Confident communicator, capable of supporting Teams calls and technical presentations with multiple customer stakeholders.

Strong attention to detail, follow-through, and commercial awareness.

Desirable Attributes

Background in internal technical sales, applications engineering, or account management within industrial markets.

Understanding of manufacturing, bulk material handling, and continuous process industries.

Collaborative mindset with a service-oriented, problem-solving approach.