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Operations Management Executive Director
REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
$130,000 annually
Do you have substantial management experience in human services? Are you looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your expertise and leadership skills to a team-based workplace that puts people first. As Executive Director of Operations Management, you will be responsible for operational management at the state level, overseeing either a portion of a state, an entire state, or a grouping of states, typically producing $30 million or more in annual revenue.
Services and Support :
- Oversee systems for implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served; expected to be available in the event of emergency.
- Implement quality improvement standards and practices; work with the Quality Improvement Vice President and direct the Quality Improvement Director in developing and implementing multi-state strategies to manage and improve quality.
- Organize licensing compliance including Compliance Plan implementation and timely and accurate documentation; maintain confidentiality and adherence to individual rights standards; review and respond accordingly to adverse action regulatory correspondence and monitor multi-state compliance.
- Develop strategies to maintain and foster positive relationships with individuals receiving services, families, guardians, case managers, and payers.
- Administer satisfaction surveys and implement improvement plans and the stakeholder communication plan.
- Oversee execution of incident management protocol; manage timely incident reporting and response to higher-level incidents; review trends; work with state operations and quality improvement leadership to identify and apply proactive strategies to reduce or eliminate serious incidents in assigned states; direct state teams to address safety concerns, limiting the potential for continued concern or incident.
- Implement system to assure protection of individuals' funds and property, ensuring safety and accuracy; oversee system for auditing, monitoring, and reviewing individual financial accounts.
Health Care :
Stakeholder Relations :
Personnel :
Growth and Development :
Financial Management :
Maintenance :
Qualifications :
Why Join Us?
We have meaningful work for you come join our team Apply Today!