ROSCCO is a recognized pioneer and leader in the After School Field maintaining a focus on licensed school age/school-based programming since 1975.

POSITION SUMMARY

The Accounts Receivable Specialist is responsible for managing and maintaining the organization's accounts receivable, ensuring accurate invoicing, timely collections, and effective record-keeping. This role involves generating invoices, monitoring account statuses, resolving discrepancies, and providing excellent customer service. The Specialist also supports financial reporting, assists with audits, and ensures compliance with company policies and relevant regulations.

ESSENTIAL TASKS AND RESPONSIBILITIES:

Payment Processing and Billing:

• Generate and distribute invoices for program fees, donations, and other receivables in a timely and accurate manner.
• Accurately input payments, credits, and adjustments into the accounting system, ensuring proper documentation and compliance with financial standards.
• Run autopay monthly, input scholarships, maintain late fees, and manage chargebacks and bounced ACH payments.
• Prepare and process refund requests and reconcile approved refunds.

Collections:

• Following up on overdue accounts to ensure prompt payment.
• Handle collection efforts and communicate with clients to address and resolve payment issues.
• Prepare and maintain detailed accounts receivable aging reports.

Reporting & Reconciliation:

• Reconcile accounts receivable transactions and maintain accurate records.
• Post payments, credits, and adjustments to customer accounts.
• Prepare and analyze accounts receivable reports for management review.

Customer Service:

• Respond to billing inquiries and provide exceptional customer service to families, donors, and community partners.
• Serve as a liaison to assist families with understanding program billing.

Reporting and Analysis:

• Assist in the preparation of financial reports and audits.
• Populate requested financial reports and data for administrative purposes using the ProCare system.

Communication and Collaboration:

• Collaborate with program staff and the Registration office to manage financial aspects of program registration, including fee collection, waivers, and discounts.
• Liaise with families, program staff, and other stakeholders to ensure smooth financial operations.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or other abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE:

• Associate's degree in Accounting, Finance, Business Administration, or a related field, or equivalent experience.
• Minimum of 2 years of experience in accounts receivable or a related finance role.
• Experience in a nonprofit organization or community-based program preferred.

SKILLS

• Proficiency with accounting software (e.g., QuickBooks, Pro Care) and Microsoft Office Suite (Excel, Word).
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Basic Spanish communication skills are a plus.

KEY COMPETENCIES:

• Communication Skills: Clear and effective communication with internal and external stakeholders.
• Customer Service Orientation: Provide exceptional service to families, donors, and partners.
• Analytical Skills: Strong problem-solving abilities to identify discrepancies and resolve issues.
• Attention to Detail: High degree of accuracy in data entry, record-keeping, and reconciliation.
• Compliance: Adherence to all applicable nonprofit accounting standards, local and federal regulations, and internal financial policies.
• Confidentiality: Ability to handle sensitive financial data and personal information with discretion and maintain strict confidentiality.

PHYSICAL AND VISUAL REQUIREMENTS:

Work requires normal mental and visual attention along with manual coordination (working on the computer). Work is generally sedentary; The employee may occasionally be required to lift and carry supplies or materials up to 10 lbs.

MENTAL DEMANDS AND REASONING ABILITIES:

• Strong problem-solving skills with the ability to handle complex situations and make sound decisions.
• Ability to perform basic and complex mathematical calculations with accuracy.
• Capacity to work independently and prioritize tasks in a fast-paced environment while meeting deadlines.
• High level of mental concentration required for analyzing data and maintaining accuracy.

WORK ENVIRONMENT:

• Office environment with standard office equipment.