Admin Jobs in Worcester, MA

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs secretarial and administrative support services for assigned physicians/faculty/medical service line chiefs where the work requires a thorough knowledge of medical office procedures and UMMHC business and academic administrative practices. Duties involve interfaces with faculty; medical staff, patients, and various UMMHC administrative management and staff, which require considerable tact and diplomacy. May coordinate associated medical office activities and assigned staff.

I. Major Responsibilities: 1. May perform duties to coordinate medical office activities and staff as assigned, to include training, and scheduling the work of assigned employees, recommending processing improvements and implementing new procedures, and monitoring employee performance. 2. Transcribes medical reports for physicians from dictation. Produces correspondence, reports, memos, etc. from dictation drafts, models, etc. Proof reads/edits manuscripts, grant applications, academic and professional papers, and other material for appropriate grammar, spelling, format and style.3. May attend meetings in capacity of recording secretary. Distributes meeting agenda and minutes.4. May serve as coordinator of divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs.5. Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations.

II. Position Qualifications:

License/Certification/Education: Required: 1. High School diploma.2. 6-12 months additional specialized medical secretarial/medical office training.

Experience/Skills: Required: 1. 2-3 years of medical secretarial/administrative support experience.

Software used: Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

IV. Position Qualifications License/Certification/Education: Required: 1. High School diploma or equivalent.Preferred: 1. Completion of a medical secretary, medical assistant, or related vocational training program.Experience/Skills: Required: 1. Proficiency in Microsoft Office Suite.2. Strong organizational, communication, and customer service skills.3. Ability to maintain confidentiality of patient and organizational information.4. Demonstrated ability to manage multiple priorities in a fast-paced environment.Preferred: 1. 1 year of experience in a medical office or healthcare setting.2. Proficiency in electronic health record (EHR) systems.3. Familiarity with medical terminology, insurance authorization processes, and clinical workflows.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

IV. Physical Demands and Environmental Conditions Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.