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JPMorgan ChaseSalt Lake City, UT, United States
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We are a stock transfer agent and financial service provider for public and private companies. We are looking to fill a position for a stock transfer specialist. This position will mainly involve answering phones, processing of stock transfers, mailings, and administrative. The position is full time, Monday through Friday, 9 : 00 AM – 5 : 00 PM. This is a dynamic business and fun atmosphere with endless amounts to learn.
Specific duties and responsibilities :
Provide customer service to shareholders
Process stock transfers on a daily basis
Daily mail processing
Filing documents in the office and other office administrative tasks including mailings.
Answer phones provide customer support.
Qualifications :
Excellent communication skills, written, phone and some client facing
Must have proven track record at providing exceptional customer service with prompt responses to client inquiries
Able to efficiently complete and manage multiple tasks without supervision
Reliable team player with ability to work after hours when required
Quick learner
Problem solver, detail oriented - able to take the head of a complex project when needed
Responsible - the type of student that never failed to complete their homework in school
Securities firm experience is a plus.
Customer service experience (2-3+ years) preferred