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Description

SIHB Core Competencies

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common performance measures applied to every role in the organization.

Commitment to Indigenous and Organizational Values: Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do.

Accountability: All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality of care, while respecting our teammates and relatives.

Collaboration: SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results alignment with our mission, vision, values, and theory of change.

Communication: We practice effective and clear communication with staff, relatives, teams, and community. We demonstrate empathy among each other and with those we serve, and transparency in decision making.

Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Position Summary: The administrative assistant provides support to SIHB healthcare, public health, and behavioral health operations. The position coordinates schedules for clinical operations, prepares meeting minutes, and completes clerical duties as assigned.

Organizational Structure/Reporting Relationships: This position reports directly to the Associate Officers of Medical, Public Health, and Behavioral Health.

Duties

• Coordinate the monthly schedules as assigned. Quality control checks are to be done on a regular basis (weekly). Collaborate with the Residency Assistant on resident's schedule. Schedules are to be maintained three months in advance.
• Coordinate orientation for new staff, regular and temporary students.
• Arrange and attend meetings as assigned including the clinical management and operations meetings. Take, transcribe and distribute minutes and prepare agendas as needed.
• Process routine MRs for office supplies, maintain copy room including supplies and ordering of copy paper. Assist staff with problems with the copy machine and call in for any needed repairs.
• Provide administrative support to the Associate Officer for Medical, Public Health and Behavioral Health. This includes preparing routine correspondence, processing requisitions, responding to routine inquiries, maintenance files and supplies, assistance with special projects and events, etc.
• Assist in preparation of agency accreditation, licensing and funding agency reviews including revision of policies and procedures, documentation summaries, review and distribution of standards and other licensing and accreditation requirements.
• Other duties as assigned.

Qualifications:

Education: High School Diploma or equivalent

Experience: Secretarial or related office work experience, experience with personal computers and word processing, ability to organize, coordinate, and work independently, effective communication skills, including demonstrated writing skills, ability to communicate with people form a wide variety of ethnic, socio-economic, educational, and professional backgrounds, positive interpersonal relationship skills.

Special Requirements: Familiarity with health and social issues facing American Indians/Alaska Natives and a desire to promote the delivery of appropriate health services to this population. Successful completion of a background check.

Work Environment: The position works in a collaborative environment. Office hours are currently Mon-Fri, 8 hours each day but will transition to 4-10-hour shifts in compliance with SIHB employee policy; all hours are completed in person. Not eligible for remote work. This position regularly is required to use standard office equipment.