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POSITION SUMMARY: The Administrative & Events Scheduler is responsible for event scheduling and performs a variety of administrative and staff support duties for the department. Assists and directs visitors, resolves administrative problems, schedules events, and staff events, as needed.

JOB DUTIES/RESPONSIBILITIES:

Event Scheduling:

• Processes reservation requests for the use of university space, resources, and equipment. Analyzes relevant logistical criteria to resolve conflicting space and resource requests. Communicates to all involved.

• Educates clients about University policies and requirements.

• Provides direction to clients for planning and identifying resources for high quality events and functions including but not limited to catering, multimedia, and parking.

• Monitors foodservice/alcohol exemptions in the reservation system, requests for services and updates reservations as needed with outside vendor information.

Administrative Support:

• Supports the Director in all administrative needs.

• Greets and directs visitors; resolves routine administrative problems and answers inquiries concerning activities and operations of department; accepts, screens, and routes telephone calls; maintains log of inquiries as required.

• Performs a wide variety of typical office duties, often confidential in nature, and operates a variety of office equipment. Maintains files, records, and other documents. Arranges meetings, maintains office calendar and schedules, and manages office supplies.

• Assists the Events team, as assigned by the Director, with events such as commencement, orientation, and family weekends.

• Performs a variety of office duties to support the smooth and efficient operation of the Events Office, including email inboxes, websites, and additional paperwork.

• Performs other duties as assigned.

WORKING CONDITIONS/PHYSICAL EFFORT:

Work is normally performed in a typical office environment, with long periods of sitting and working at a computer. Must be able to lift 15 pounds. Work requires occasional nights and some weekends, including commencement and special university events.

QUALIFICATIONS

• Ability to deliver excellent customer service, performing efficiently and courteously in a fast-paced environment. Ability to adapt quickly and accurately to changing situations.

• Ability to work cooperatively as part of a team.

• Ability to maintain confidentiality.

• Skilled in working with diverse groups of people, handling all interpersonal situations with tact and diplomacy.

• Skilled in problem solving and public relations.

• Excellent organizational skills; strong verbal and written communication skills.

• General knowledge of event planning procedures and processes.

• General knowledge of Microsoft Office Suite and event scheduling software; ability to learn new software.

EDUCATION & EXPERIENCE

• High school diploma or GED required.

• 2+ years' experience in administrative support functions, in an office setting.

• Experience in higher education environment preferred.

WORK HOURS:

• Full-time; Non-exempt

• Monday-Friday 8:30AM-5:00PM with flexibility required

SALARY STRUCTURE:

Pay Grade 4 (Hiring Range $18.18 to $22.72 per hour)