Administrative service manager [h1.location_city]
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Administrative service manager • usa
- [promoted]
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Vermeer Southeast Sales and Service, Inc.Birmingham, AL, United States- [job_card.full_time]
About Vermeer Southeast
Vermeer Southeast Sales & Service, Inc, founded in 1967 is a heavy equipment sales and services dealer with locations in Florida, Georgia, and Alabama. In 2018 VSE became a 100% employee-owned company.
About the role
Service Administrative Assistant will assist in various administrative tasks related to our Service Department Operations. This includes but is not limited to closing work orders, preparing warranty claims for filing, and general office operations, ensuring smooth and efficient daily operations for the team. This role requires strong attention to detail, effective communication, and the ability to manage multiple tasks simultaneously.
What you'll do
- Monitor our digital communication system (Modern) daily for completed work orders by technicians, ensuring all relevant documentation is present for warranty claim filing.
- Finalize and close work orders after confirming all tasks are completed and necessary documentation is submitted.
- Submit, track, and follow up on warranty claims for corrections or RMA, ensuring all documentation is complete and accurate.
- Organize and maintain physical records related to work orders, claims, and other administrative tasks.
- Monitor, prioritize, and respond to daily emails to ensure smooth communication within the team and with external contacts.
- Assist the Service Manager with tasks such as generating spreadsheets and conducting data analysis as required.
Qualifications
Education and Experience :
Necessary Knowledge, Skills, and Abilities :
Benefits offered
We are a Drug Free Workplace and an Equal Opportunity Employer