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Advocate Jobs in Birmingham, AL

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Advocate • birmingham al

Last updated: 7 hours ago

Customer Support Advocate

Tithe.lyRemote, Alabama, United States
Remote
Full-time

Deliver empathetic support across phone, live chat, email, and scheduled meetings to diagnose and resolve complex customer inquiries.Develop and maintain deep technical mastery across all Tithely p... Show more

Associate Client Advocate - Construction

Willis Towers WatsonBirmingham, AL, United States
$90,000.00 yearly
Full-time

The Associate Client Advocate is responsible for supporting the client relationship and the strategy development and execution at the insurance program level, in conjunction with a Producer, GCA, o... Show more

CDL-A Truck Driver

CWT- Driver AdvocatesBirmingham, AL, US
$1,800.00 weekly
Full-time

Run for 21 days Home for 7 Full Days Plus 2 for Travel .Solo drivers earn up to $112k annually.Excellent Cafeteria Style Health Insurance .CSA Safety Bonus Every 90 Days .Late Model Cascadia and KW... Show more

Billing Specialist

RethinkFirstRemote, Alabama, United States
Remote
Full-time

Ensure strict HIPAA-compliant confidentiality with all client data and claims.Manage and operate in multiple different billing platforms dependent on client needs which could include Azalea, Tebra,... Show more

Physician (MD/DO) - Family Practice in Scottsboro, AL

LocumJobsOnlineBirmingham, Alabama, US
$20.00 hourly
Full-time +1

Doctor of Medicine | Family Practice.Competitive weekly pay (inquire for details) .LocumJobsOnline is working with CompHealth to find a qualified Family Practice MD in Scottsboro, Alabama, 35768!.C... Show more

 • Promoted

Product Manager – Platform, Healthcare, SaaS, EHR

Raintree SystemsRemote, Alabama, United States
Remote
Full-time

Define and execute the platform strategy and roadmap for shared services.Establish governance, standards, and best practices for internal APIs, authentication, access control, & inter-domain integr... Show more

 • New!

Sales Advocate

GMET Communications, LLCFultondale, AL, United States
Full-time +1

FULTONDALE - FULTONDALE, AL 35068.Position Type Full-Time/Part-Time Education Level None Category Retail. Show more

Claims Advocate Property and Casualty

Mercer FranceBirmingham, AL, United States
Full-time

Claims Advocate Property and Casualty at Marsh McLennan Agency (MMA).Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.Mor... Show more

Claims Advocate Property and Casualty

Marsh & McLennanBirmingham, AL, United States
Full-time

Claims Advocate Property and Casualty At Marsh McLennan Agency (MMA).Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.Mor... Show more

Supervisory Internal Revenue Agent

US Government JobsBirmingham, AL, United States
Full-time

A description of the business units can be found at:.Position(s) are to be filled in following area(s): TAS - Deputy National Taxpayer Advocate - Executive Director Case Advocacy, Intake and Techni... Show more

Clinical Engineering Customer Advocate

Advocate Aurora HealthRemote, Alabama, United States
Remote
Full-time

Responsible for receipt & dispatch of customer service requests & other inquiries through the CMMS work order system and/or via phone.Includes monitoring and recording internal resource availabilit... Show more

 • New!

Senior Insurance Claims Advocate

EPIC BrokersBirmingham, AL, United States
Full-time

Senior Insurance Claims Advocate.EPIC Insurance Brokers & Consultants is seeking an experienced Claims Advocate to join our team of Property & Casualty brokers in Birmingham, Alabama who specialize... Show more

Claims Advocate Property and Casualty

Oliver Wyman, LLCBirmingham, AL, United States
Full-time

Claims Advocate Property and Casualty At Marsh McLennan Agency (MMA).Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.Mor... Show more

ASSISTANT DIRECTOR-INTERNATIONAL SCHOLAR SERVICES

UAB Nova RentBirmingham, AL, United States
$43,890.00 yearly
Permanent

Assistant Director-International Scholar Services.The University of Alabama at Birmingham (UAB) seeks an Assistant Director-International Scholar Services to administer a supportive environment for... Show more

 • New!

Client Success Manager - Card Fraud

RediBirmingham, AL, US
Full-time

REDi provides debit, credit, and prepaid card fraud prevention solutions to banks and credit unions across the U.We're a fully remote, results-oriented team that's collaborative and focused on prac... Show more

Travel Nurse RN - Medical-Surgical - $1,501 to $1,650 per week in Gadsden, AL

TravelNurseSourceBirmingham, Alabama, US
Full-time

Registered Nurse (RN) | Medical-Surgical.Host Healthcare is an award-winning travel healthcare company with an immediate opening for this.Passionate and transparent team members have made Host Heal... Show more

 • Promoted

Certified Nursing Assistant CNA STNA

Diversicare Health CareBirmingham, AL, United States
Full-time

Join Diversicare's Dynamic Team as a CNA/STNA!.At Diversicare, we value our dedicated team members and their crucial role in our success.As a Certified Nursing Assistant (CNA) or State Tested Nursi... Show more

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Customer Support Advocate

Customer Support Advocate

Tithe.lyRemote, Alabama, United States
5 days ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Deliver empathetic support across phone, live chat, email, and scheduled meetings to diagnose and resolve complex customer inquiries.
  • Develop and maintain deep technical mastery across all Tithely products to confidently support an expanding catalog.
  • Document software bugs with logs and reproduction steps to efficiently escalate complex issues to our Specialist Team.
  • Utilize KCS methodologies to identify gaps and update internal and external knowledge base documentation in real-time.
  • Leverage AI tools and resources to maximize efficiency while maintaining a personal, human-centered customer experience.
  • Manage your daily queue effectively to meet and exceed key metrics, including CSAT, SLA, and ticket solve count.
  • Identify cross-sell opportunities, driving product adoption and earning uncapped bonuses.

Requirements:

  • 2+ years of customer service, technical support, or customer-facing experience handling a wide range of customer inquiries.
  • Experience troubleshooting customer issues and identifying practical solutions in real time.
  • Strong proficiency with web-based software platforms, support systems, and AI-assisted tools.
  • Ability to maintain accuracy and productivity while managing high-volume support activity.
  • Familiarity with the Tithely suite of products or similar church management, giving, or ministry software platforms (preferred).
  • Experience working in a fast-paced Software as a Service (SaaS) or technology environment (preferred).
  • Experience working successfully in a fully remote environment (preferred).
  • Experience creating or maintaining support documentation, knowledge base content, or customer-facing instructional materials (preferred).
  • Experience using Zendesk to manage customer communications and workflows (preferred).
  • Bachelor’s degree in communications, business, ministry, or a related field (or equivalent practical experience) (preferred).

Benefits:

  • Health insurance, dental, vision for your family
  • 401K
  • paid time off
  • sick leave
  • parental leave
  • and more.