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Job no: 551610
Work type: Staff
Location: San José
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Job Summary

Under the general supervision of the Associate Director of Career Education, the Career Counselor works independently to deliver high-quality career services and outreach to targeted students, alumni, and faculty. The incumbent provides individualized and group career counseling in both in-person and virtual settings, supporting students in their academic and professional development.

Key Responsibilities

• Provide individual and group career counseling, virtually and in-person, on topics including career exploration, transferable skills, resume preparation, professionalism, and networking
• Design and deliver career development programs and workshops in collaboration with academic departments and employers
• Serve as liaison to assigned colleges and departments, building strong relationships with faculty, student groups, and community partners
• Facilitate classroom presentations and outreach activities to promote career readiness
• Develop online resources, promotional materials, and tools to support student success
• Supervise peer ambassadors, interns, or student assistants as needed

Knowledge, Skills & Abilities

• Skilled in the development and use of virtual and on-line, distance-learning employment-related tools and resources
• Knowledge of software applications: such as word processing, spreadsheet, power point and database management
• Demonstrated knowledge of principles of individual and group behavior, career development, and counseling techniques
• Ability to analyze complex situations accurately and adopt effective courses of action
• Ability to effectively establish and maintain cooperative working relationships
• Possess excellent customer service and public relations skills and experience in effectively networking with faculty, staff, administrators, and employers strongly desired
• Ability to advise students individually or in groups on varied and complex matters; ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature
• Ability to analyze complex situations accurately and adopt effective courses of action
• Thorough knowledge of English grammar, business writing, punctuation, and spelling
• Ability to present clear and concise information orally and in written reports
• Ability to compose and appropriately format correspondence and prepare statistical reports
• Ability to develop and coordinate career/employment programs for students while interfacing effectively with faculty, deans and employers
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees, employers and external agencies
• Excellent team work, customer service, and public relations skills
• Ability to function successfully in a detail-oriented environment, handle multiple work priorities, and manage projects

Required Qualifications

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related
• Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling

Preferred Qualifications

• Master’s Degree in counseling psychology or a related field
• Three (3) years of experience advising or counseling students in a higher education setting
• Experience with program management, setting basic milestones, identifying resource needs, and team development
• Three (3) years of experience in developing, implementing, and administrating in-person, hybrid, and live programs relevant to career development, counseling, or employment
• Certified to administer and interpret career assessments (Strong, MBTI)

Compensation

Classification: Student Services Professional III
Anticipated Hiring Range: $5,853/month
CSU Salary Range: $5,540/month - $7,893/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: September 19, 2025 through October 26, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Advertised: September 19, 2025 (9:00 AM) Pacific Daylight Time
Applications close: Open until filled

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