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IT Helpdesk Analyst

IT Helpdesk Analyst

Traylor BrosWashougal, Washington, United States
[job_card.full_time]
The IT Helpdesk Analyst serves as the primary point of contact for end users requiring technical assistance.This role provides prompt, high-quality support for hardware, software, mobile devices, a...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
  • [new]
Finance Analyst - Bridge and Marine

Finance Analyst - Bridge and Marine

Kiewit CorporationClackamas, OR, United States
[job_card.full_time]
Are you interested in helping be responsible for the business management of projects ranging from $1 million to $4 billion? How about taking part in key forecasting and accounting practices? If thi...[show_more][last_updated.last_updated_variable_hours]
Duty Drawback & Tariff Analyst

Duty Drawback & Tariff Analyst

Cornell Pump Company LLCClackamas, OR, US
[job_card.full_time]
Cornell Pump Company is a prominent leader in the centrifugal pump industry with over 75 years of experience and continuous growth. Our manufacturing facilities located in Clackamas, OR, Vancouver, ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Channel Enablement Project Execution Analyst

Channel Enablement Project Execution Analyst

Oregon StaffingGresham, OR, US
[job_card.full_time]
Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We b...[show_more][last_updated.last_updated_variable_days]
Senior Business Analyst

Senior Business Analyst

BizTek PeopleGladstone, OR, United States
[job_card.full_time]
Title : Senior Business Analyst.The project will implement and deploy solutions that ensure continued compliance to the TSA's new and modified requirements stemming from the latest iteration issued ...[show_more][last_updated.last_updated_variable_days]
Hris Analyst

Hris Analyst

TEKsystemsClackamas,OR,97015,USA
[job_card.temporary]
This role involves supporting the HR leader in gathering and analyzing data across various areas of the HR business.The position also entails assisting the team in driving initiatives that enhance ...[show_more][last_updated.last_updated_variable_days]
Financial Analyst

Financial Analyst

Pacific SeafoodClackamas, OR, US
[job_card.full_time]
At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet.We are a family-owned, excellence-driven organization committed to being the brand of choice in...[show_more][last_updated.last_updated_30]
IT Helpdesk Analyst

IT Helpdesk Analyst

Traylor Bros., Inc.Washougal, WA, US
[job_card.full_time]
IT Helpdesk Analyst Opportunity with Traylor Bros.His combination of honesty, courage and innovative abilities are the traits that embody the firm to this day. Our Mission is to excel at constructin...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Treasury Analyst

Treasury Analyst

eTeamGresham, OR, US
[job_card.temporary]
Location : Gresham, OR 97230 (Hybrid).Duration : 12+ months contract with possibility for extension.Description : HYBRID POSITION - 3 DAYS ON SITE REQUIRED. In office days are Tuesday, Wednesday, and T...[show_more][last_updated.last_updated_30]
  • [promoted]
Equipment Finance Credit Analyst

Equipment Finance Credit Analyst

U.S. BancorpGresham, OR, US
[job_card.full_time]
Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We b...[show_more][last_updated.last_updated_30]
  • [promoted]
Senior Analyst, HRIT - Hybrid

Senior Analyst, HRIT - Hybrid

XPOClackamas, OR, United States
[job_card.full_time]
What you’ll need to succeed as a Senior HRIT Analyst at XPO.Bachelor's degree or equivalent related work or military experience. HR Technical analyst within the UKG WFM, UKG Dimensions or Kronos WFC...[show_more][last_updated.last_updated_1_day]
Business Applications Systems Analyst II

Business Applications Systems Analyst II

RealCold Manager LLCClackamas, OR, US
[job_card.full_time]
Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector.By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offering...[show_more][last_updated.last_updated_variable_days]
Remote Product Quality Analyst - $45 per hour

Remote Product Quality Analyst - $45 per hour

Great LionGresham, Oregon
[filters.remote]
[job_card.part_time] +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more][last_updated.last_updated_30]
Center-Based Board Certified Behavior Analyst (BCBA)

Center-Based Board Certified Behavior Analyst (BCBA)

Centria AutismGresham, OR, US
[job_card.full_time]
Are you a BCBA looking for a workplace that values your expertise, offers strong clinical support, and provides real career growth? At Centria, we prioritize your success by eliminating operational...[show_more][last_updated.last_updated_30]
  • [promoted]
  • [new]
Commissions Analyst

Commissions Analyst

Fisher InvestmentsCamas, WA, United States
[job_card.full_time]
Fisher Investments is growing quickly in its reach, both domestically and abroad, which means there is an ever-increasing amount of demand to compensate our Salespeople on their successes.Keeping t...[show_more][last_updated.last_updated_1_hour]
Board Certified Behavior Analyst

Board Certified Behavior Analyst

BK BehaviorGresham, OR, US
[job_card.full_time] +1
Board Certified Behavior Analysts (BCBAs).Applicants must already hold active BCBA certification.Our training program is designed to support certified BCBAs in excelling within our company.Transiti...[show_more][last_updated.last_updated_30]
Facilities Planning Analyst

Facilities Planning Analyst

GordianOregon, US
[job_card.full_time]
Manage data collection for multiple members (clients).Discovery meetings with clients including gathering data pieces from primary contacts on-site that include walk-throughs, presentation delivery...[show_more][last_updated.last_updated_30]
Commissions Analyst

Commissions Analyst

Robert HalfCamas, WA, US
[job_card.full_time]
Dawoud Kazimee with Robert Half is looking for an experienced Commissions Analyst to join our dynamic team in Camas, Washington. In this role, you will play a key part in managing and optimizing com...[show_more][last_updated.last_updated_variable_days]
Payroll Analyst

Payroll Analyst

Precision Castparts Corp.Clackamas, Oregon
[job_card.full_time] +1
With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp.In addition, we are the leading producer of airfoil castings for the industrial gas turbine mark...[show_more][last_updated.last_updated_30]
IT Helpdesk Analyst

IT Helpdesk Analyst

Traylor BrosWashougal, Washington, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position Summary

The IT Helpdesk Analyst serves as the primary point of contact for end users requiring technical assistance. This role provides prompt, high-quality support for hardware, software, mobile devices, and basic network issues. The Analyst is responsible for diagnosing and resolving technical problems, managing helpdesk tickets, supporting Microsoft 365 and related platforms, and ensuring a positive customer service experience while maintaining system reliability, security, and documentation.

Key Responsibilities

End User Support & Service Desk

  • Serve as the main point of contact for IT support requests via phone, email, ticketing system, remote tools, and in person
  • Monitor, prioritize, document, and resolve helpdesk tickets in a timely and professional manner
  • Build rapport with users and communicate clearly throughout the resolution process
  • Escalate complex or unresolved issues when necessary
  • Perform post-resolution follow-ups and analyze recurring issues

Technical Support & Systems

  • Diagnose and resolve hardware, software, and peripheral issues
  • Provide hands-on desktop support including installations, imaging, and configurations
  • Support Microsoft Windows and Microsoft 365 environments
  • Manage user accounts and permissions via Active Directory and Entra AD
  • Deploy and support PCs, laptops, iPhones, iPads, and peripherals
  • Perform basic network troubleshooting
  • Maintain and troubleshoot audio-visual equipment
  • Maintain and troubleshoot Apple mobile devices
  • Asset, Security & Documentation

  • Maintain hardware and software inventory and licensing
  • Coordinate hardware warranty repairs and vendor support
  • Follow IT security policies and maintain confidentiality
  • Create and maintain documentation, help sheets, and FAQs
  • Assist with IT projects and technology deployments
  • Required Qualifications

  • Associate’s degree in IT or equivalent experience
  • 2–5 years of IT helpdesk or desktop support experience
  • Strong knowledge of Microsoft Windows and Microsoft 365
  • Experience with ticketing systems and remote support tools
  • Basic networking knowledge
  • Strong troubleshooting and customer service skills
  • Self-motivated
  • Preferred Qualifications

  • Bachelor’s degree and / or IT certifications
  • Experience with Active Directory, Entra AD, and Windows Server
  • Endpoint management tools such as Microsoft Intune
  • Microsoft SharePoint, Dynamics 365, or Power Platform experience
  • Virtualization or networking hardware experience
  • Call center or customer service background
  • Working Conditions & Physical Requirements

    Office-based role with occasional travel to other offices or job sites. After-hours or on-call support may be required. Ability to perform hands-on technical work and spend extended periods working at a computer.

    Traylor Bros., Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, veteran status, sex, sexual orientation, gender identity, age, genetic information, pregnancy, disability, protected activity, or other non-merit factors.