Application developer h1.location_city

Department

website Posting Type External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information 8am – 5pm, Monday – Friday. Occasional after-hours as needed. Advertised Salary Up to , Posting Date //6 Open until filled Yes Closing Date Proposed Starting Date //6 Special Instructions to Applicants

• Please provide name and contact information for three professional references.
• This is a full-time, onsite position.
• This position is not eligible for work authorization sponsorship.

Location of Vacancy Athens Area EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@). USG Core Values Statement The University System of Georgia is comprised of our institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy .....

Additionally, USG supports Freedom of Expression as stated in Board Policy . Freedom of Expression and Academic Freedom. Position Information Classification Title Sys Administration Tech I FLSA Non-Exempt FTE 1. Minimum Qualifications

High school diploma or equivalent

Preferred Qualifications 1+ years of relevant experience, training, or technical education Position Summary
The Application Analyst Assistant provides entry-level technical support for enterprise and departmental applications. This role performs routine, well-defined tasks such as user access provisioning, basic system updates, and issue triage under direct supervision. The analyst follows established procedures and relies on guidance to complete assignments while developing foundational technical skills.

Work is closely supervised, with regular direction and detailed instructions provided for daily activities and new assignments. The role may require occasional after-hours or weekend support due to the critical nature of production systems.

Knowledge, Skills, Abilities and/or Competencies

• Basic understanding of technical concepts related to application support
• Exposure to SQL or willingness to learn foundational querying skills
• Ability to follow instructions and apply standard procedures
• Basic troubleshooting skills for routine issues
• Effective communication skills for interacting with users and team members
• Willingness and ability to learn new systems and tools

Physical Demands Normal office environment Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website. Duties/Responsibilities Duties/Responsibilities Administer the integration of batch processing tool with other downstream systems

• Diagnose and troubleshoot batch processing issues
• Work with vendors on enhancements and new products
• Coordinate with vendor on upgrades to subsystems
• Develop and maintain Unix shell scripts, and SQL packages
• Diagnose and Troubleshoot job and process flow issues
• Diagnose and Troubleshoot server connection issues with external servers
• Coordinate promotion of production and pre-production jobs and process flows with developers
• Create and troubleshoot external server connections with partner services
• Meet with job owners regarding job failures and discuss plans for correction
• Develop batch jobs and workflows as requested by management
• Create documentation for new procedures
• Administer batch processing process flows and integration of systems with batch processing tools and other downstream systems

Percentage of time Duties/Responsibilities Maintain and support account provisioning processes and tasks. This includes the establishment, implementation, and support of security roles, groups, classes, and objects in Student Information Systems suite of services.

• Provision and administer user accounts and groups within application environments, including database-level accounts and roles.
• Implement and document processes to ensure that security access levels are validated following employment changes (retirements, position changes, terminations) and that we are following Account provisioning policies set up by the Board of Regents
• Work with campus community to resolve security issues and provide access as authorized by data stewards.
• Work with the data stewards of the student data systems to revise security processes and address abuses of data access privileges.
• Participate in audit-related tasks and ensure that team follows account administration procedures that are compliant with standards set by State Auditors, Board of Regents, and UGA

Percentage of time Duties/Responsibilities Provide production support for Student Information Systems

• Support Student Systems application and data backup efforts
• Coordinate Quarterly Patching, Cloning, and subsequent validation testing for Institutional ERP
• Serve in on-call rotation for critical/core systems/application support /7. The duties and responsibilities of this position require home or off-campus Internet service as a job requirement, and the use of such Internet service is for business purposes.
• Provide emergency response for critical systems and applications.
• Has the ability to understand and adhere to pre-established guidelines and standards to perform function of job.
• Identify program problems (debug/troubleshoot); formulate and implement appropriate corrections.
• Maintain appropriate documentation on assigned systems
• Maintain change management documentation and abide by change management protocols

Percentage of time Duties/Responsibilities Administer and support SIS Reporting infrastructure and access controls

• Adhere to and effectively communicate pre-established application support guidelines and standards
• Formulate and implement appropriate corrections
• Provide on-site technical support and administration and maintenance for Argos, Active Directory, Entra ID, Power BI, and Microsoft Fabric (debug/troubleshoot), and resolve systems’ problems.

Percentage of time

Contact Information

Recruitment Contact Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name Mark Cox Recruitment Contact Email @ Recruitment Contact Phone