Associate brand manager [h1.location_city]
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Associate brand manager • hartford ct
- [promoted]
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TravelersHartford, CT, US- [job_card.full_time]
Associate Operations Manager
At Travelers, our Enterprise Operations teams strive to deliver differentiating customer and agent experiences, help drive top-line revenue and underwriting results, and foster a culture of innovation, collaboration, and efficiency across the Enterprise. As an Associate Operations Manager, with guidance and direction, you will develop your leadership skills by leading a small team of Operations professionals, coaching and mentoring to build a highly effective team and drive business results. The team may be comprised of virtual, hybrid, and / or onsite employees.
What Will You Do?
- Build and foster an inclusive, engaging, and collaborative culture by encouraging and valuing diverse perspectives, creativity, and teamwork, enabling employees to bring their whole self to work.
- Establish and communicate clear expectations and engage in timely, consistent, and effective coaching and performance management; this includes attracting, motivating, developing, and retaining talent.
- Develop the skills to build and maintain positive and impactful relationships with internal and / or external partners.
- Deliver business results through the usage of Key Performance Indicators (KPIs) / Objectives and Key Results (OKRs); proactively use data to track, analyze, and manage individual and team performance; utilize available recognition programs to highlight strong performance.
- Monitor business operations to ensure compliance with SOX / regulatory requirements.
- Reinforce business strategy to achieve business objectives.
- Identify and share opportunities to improve business processes and workflows; support new approaches, methods, and technologies to drive innovation aligned with the business strategy.
- Develop and model the behaviors to accept change; influence others and execute implementation of change management efforts.
- May support projects and initiatives.
- Perform other duties as assigned.
What Will Our Ideal Candidate Have?
What Is a Must Have?
What Is in It for You?
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit careers.travelers.com / life-at-travelers / benefits / .