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Automation • denton tx
Automation Support Engineer
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Job Purpose :
The Innovation Maintenance Technician (IMT) maximizes customer satisfaction by performing field service operations, which are responsive to customer needs. The IMT will be responsible for all aspects of remote technical troubleshooting, technical service trips, and providing a high-quality on-site presence to assist in resolution of all mechanical and / or electrical issues. When not onsite, the IMT will help develop and innovate through research and develop in the innovation’s lab. In addition, the IMT will provide timely, high quality service operations and a maintain a professional image.
Essential Duties and Responsibilities :
- Present a professional image to customers and vendors.
- Perform system troubleshooting and resolution for innovative systems (AMR, G2P, P2G, etc).
- Provide mechanical, electrical and / or programming troubleshooting.
- Perform planned maintenance procedures systems as scheduled.
- Provide a small scope mechanical installation depending upon the application.
- Participate in installation supervision, system controls and or system programming procedures.
- Be aware of and practice all rules regarding personal and job site safety.
- Be a part of the development team testing and in R&D for innovative solutions
Knowledge, Skills, and Abilities Required :
Working Conditions :
While performing the duties of this job, the employee is regularly required to be in settings where certain conditions require the use of personal protective equipment (PPE) such as safety glasses, safety shoes, and hearing protection. Temperature of the work environment may be affected by outside temperatures and machining at customer facilities. Duties may require occasional exposure to various hazardous materials such as, but not limited to grease, oils, lubricants, paint, thinner, parts cleaner, etc.