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Automotive service advisor [h1.location_city]

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Automotive service advisor • allen tx

[last_updated.last_updated_variable_hours]
  • [promoted]
Service Advisor

Service Advisor

Meineke Car CareMcKinney, TX, US
[job_card.full_time]
We are looking for a motivated, performance driven Service Writer to join our team.The potential for upward mobility in a fast-growing organization and a long, fulfilling career.Must be a self-star...[show_more][last_updated.last_updated_30]
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Service Advisor

Service Advisor

Texas Collision Centers Inc.Plano, TX, United States
[job_card.full_time]
Service Advisor is responsible for inspecting and determining repairs needed by visually inspecting a vehicle.Examine damage to determine the extent of body, structural, mechanical, or interior dam...[show_more][last_updated.last_updated_variable_days]
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Remote Service Advisor

Remote Service Advisor

VirtualVocationsPlano, Texas, United States
[filters.remote]
[job_card.full_time]
A company is looking for a Remote Service Advisor to enhance the automotive service experience through exceptional customer service and sales. Key Responsibilities Convert inbound and outbound cal...[show_more][last_updated.last_updated_1_day]
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Service Advisor-GMC

Service Advisor-GMC

McKinney AutomotiveMckinney, TX, US
[job_card.full_time]
Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a ...[show_more][last_updated.last_updated_variable_days]
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Automotive Service Advisor

Automotive Service Advisor

Pierce Family Automotive, LLCFrisco, TX, US
[job_card.full_time]
To the point; We are looking for an experienced service writer, ready to hit the ground running on day 1.The position will be the main go-between for the technicians and customers and will be the &...[show_more][last_updated.last_updated_variable_days]
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Automotive Customer Service Advisor

Automotive Customer Service Advisor

Pep BoysFrisco, TX, US
[job_card.part_time]
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...[show_more][last_updated.last_updated_variable_days]
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Service Advisor

Service Advisor

Car SpaAllen, TX, US
[job_card.full_time]
Join Our Team at Car Spa, Inc!.Are you outgoing, goal-driven, and motivated by sales? Join Car Spa, Inc.Service Advisor and turn every customer interaction into a sales opportunity.You'll promote o...[show_more][last_updated.last_updated_variable_days]
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Automotive Service Writer

Automotive Service Writer

TradeJobsWorkForce75248 Dallas, TX, US
[job_card.full_time]
Automotive Service Writer Job Duties : Initiates automotive services and repairs by ascertaining performance probl...[show_more][last_updated.last_updated_30]
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Automotive Service Advisor

Automotive Service Advisor

Brakes PlusPlano, TX, US
[job_card.full_time]
Brakes Plus was founded in 1990 with a single store in South Denver.Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. As one of the fastest growing ...[show_more][last_updated.last_updated_30]
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Automotive Service Advisor - Southlake

Automotive Service Advisor - Southlake

Fifth Gear AutomotiveMckinney, TX, US
[job_card.full_time]
We'd like to start by letting you know that we are top nationally ranked dealer alternative automotive repair company with 10 locations to serve DFW. We now have 2 locations in Lewisville, Argyle, C...[show_more][last_updated.last_updated_variable_days]
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Service Advisor

Service Advisor

The Body ShopMcKinney, TX, US
[job_card.full_time]
The Service Advisor's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers...[show_more][last_updated.last_updated_30]
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  • [new]
Service Advisor

Service Advisor

Pat Lobb Toyota of McKinneyMckinney, TX, US
[job_card.full_time]
Service Advisor Position at Pat Lobb Toyota of McKinney.Pat Lobb Toyota of McKinney is seeking Service Advisors for our growing service department. The Service Advisor will initiate automotive servi...[show_more][last_updated.last_updated_variable_hours]
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Automotive Service Washer

Automotive Service Washer

SolutionWorksMcKinney, TX, US
[job_card.full_time]
PLEASE NOTE : You must know how to drive a manual transmission (stick-shift) in this position.Wash vehicle exteriors using soap, water, and appropriate cleaning tools. Dry vehicle exteriors using tow...[show_more][last_updated.last_updated_30]
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Frisco Dodge - Automotive Service Advisor

Frisco Dodge - Automotive Service Advisor

Greenway AutomotiveFrisco, TX, US
[job_card.full_time]
Frisco Dodge - Automotive Service Advisor.Frisco Chrysler Dodge Jeep Ram is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a...[show_more][last_updated.last_updated_variable_days]
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Automotive Service Advisor

Automotive Service Advisor

Hiline MotorsPlano, TX, US
[job_card.full_time]
We’re looking for a reliable, detail-oriented professional to help oversee our service department and ensure consistent quality control throughout the repair and delivery process.This role is...[show_more][last_updated.last_updated_variable_days]
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Automotive Tire and Service Advisor - Allen, TX

Automotive Tire and Service Advisor - Allen, TX

Goodyear Tire & RubberAllen, TX, US
[job_card.full_time]
Automotive Tire & Service Advisor.Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast paced work environment, with compet...[show_more][last_updated.last_updated_30]
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Service Advisor-GMC

Service Advisor-GMC

McKinney Buick GMCMcKinney, TX, US
[job_card.full_time]
Our Service Team is an integral part of our dealership's success with our advisor's being the tip of the spear for our service customers. If you have a background in working on cars and taki...[show_more][last_updated.last_updated_30]
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Service Advisor-GMC

Service Advisor-GMC

Trophy NissanMckinney, TX, US
[job_card.full_time]
At MCKINNEY BUICK GMC we have an atmosphere of fun with success.Our Service Team is an integral part of our dealership's success with our advisors being the tip of the spear for our service custome...[show_more][last_updated.last_updated_variable_days]
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Automotive Service Writer

Automotive Service Writer

TradeJobsWorkforce75252 Dallas, TX, US
[job_card.full_time]
Automotive Service Writer Job Duties : Initiates automotive services and repairs by ascertaining performance proble...[show_more][last_updated.last_updated_30]
Service Advisor

Service Advisor

Meineke Car CareMcKinney, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Overview

We are looking for a motivated, performance driven Service Writer to join our team. The potential for upward mobility in a fast-growing organization and a long, fulfilling career. Must be a self-starter, have excellent people skills, phone skills and computer skills. Must be customer service oriented. Automotive background / experience not necessary but interest is preferred.

Responsibilities / Duties

Customer Service

  • Put the customer first. Go above and beyond to WOW the customer
  • Maintain "YES COMPANY" atmosphere. Find ways to say yes to customers and ensure they leave satisfied
  • Follow company procedures for welcoming customers & checking them in for service, gathering information, explaining the inspection process, and collecting signed work orders before any work is done
  • Follow company procedures for educating customers on inspection results for their vehicles, communicating the benefits and value of any needed work, answering any questions, and performing any needed repairs
  • Follow company procedures for checking out customers – reviewing any work done, seeking feedback, scheduling follow-ups, etc.
  • Proactively communicate with customers throughout their visits to the center. Keep them informed, manage issues as they arise
  • Verify that inspections are being performed consistently and accurately on all vehicles. Spot-check & maintain training on inspection procedures as needed
  • Follow up on any outstanding customer issues or complaints; ensure that they are resolved satisfactorily
  • Manage daily customer callback process to ensure calls are being made & appointments are being set

Sales

  • Meet weekly and monthly sales goals
  • Proactively generate appointments to increase sales
  • Assist in planning and executing appointments as needed to drive sales and meet center goal

    • Phone

  • Follow company phone procedures at all times, including daily role-play to maintain skills
  • Listen to recorder calls on a regular basis; identify areas for improvement

    • Point of Sales

  • Maintain detailed knowledge of point-of-sale system. Be able to build a repair ticket quickly and efficiently
  • Order parts from approved vendors in a timely manner; track arrival and verify with technician immediately to ensure parts are correct
  • Verify full documentation on every ticket – inspection sheet, estimates, work orders, final invoice, battery test form, etc.
  • Accurately enter pricing and cost of goods into point-of-sale system on every ticket

    • Center Up Keep

  • Proactively work to maintain clean, comfortable and professional store image at all times
  • Assist as needed in any regular store maintenance
  • Handle cores, returns, inventory deliveries and other center upkeep tasks as requested
  • Perform closing duties as needed (close day in point-of-sale system, bank deposits, cash audits, etc.)

    • Teamwork / Culture

  • Be a team player. Help other people meet their goals
  • Train & teach new team members as needed
  • Contribute to a positive, productive team environment
  • Maintain a positive, productive culture among all center team members
  • Encourage teamwork, positivity, and accountability among all team members

    • Qualifications / Skills

  • 5+ years of experience as sales / customer service leader. Ability to think creatively when dealing with customers
  • Experience working with point-of-sale software or complex Windows software
  • Excellent people and phone skills
  • Proactive self-starter
  • Ability to multi-task
  • Interest in automotive industry