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Automotive service advisor Jobs in Tempe, AZ

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Automotive service advisor • tempe az

Last updated: 6 days ago

Automotive service advisor

Meineke Car Care CentersPhoenix, AZ, US
$22.00 hourly
Full-time

Prioritize customers in every interaction, striving to exceed their expectations.Maintain a positive atmosphere—find ways to accommodate customers and ensure their satisfaction.Adhere to Meineke pr... Show more

Automotive Service Advisor

BIG O TIRES - SUN CITY/PHOENIX/GOODYEAR/SURPRISEScottsdale, AZ, US
$50,000.00 yearly
Full-time

Big O Tires and Service is growing! We are looking for experienced Service Advisors that want to grow with our company.Here we strive to be the preferred tire and auto service retailer in every com... Show more

Customer Service Advisor

USAAPHOENIX, Arizona, United States
$43,680.00 yearly
Full-time

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for the military... Show more

 • Promoted

Automotive Service Manager

Express Oil Change & Tire EngineersTempe, AZ, United States
Full-time

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 400 locations across 21 states, leading our industry through excellence, innovation, a... Show more

Service Advisor!

RWC Group - Central AZPhoenix, AZ, US
Full-time

Be the Trusted Connection Between Our Customers and Our Technicians.Service Advisors are more than schedulers—they're trusted advisors, problem solvers, and the face of our Service Department.If yo... Show more

Mazda Automotive Service Technician

Chapman Bell Rd. MazdaPhoenix, AZ, US
$26.00 hourly
Full-time

Certified Mazda Service Technician.W Bell Rd Unit 1, Phoenix, AZ 85023.Monday-Saturday | 7am-5pm | 5-day workweek.As one of the leading automotive retailers in Arizona and Nevada, we take pride in ... Show more

BRAND NEW STORE! Automotive Service Advisor (Indian School Rd)

Brakes PlusPhoenix, Arizona, United States
$35,000.00 yearly
Full-time

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ser... Show more

Automotive Service Technician

Accurate AutomotiveMesa, Arizona, United States
$27.00 hourly
Full-time
Quick Apply

AUTOMOTIVE SERVICE TECHNICIAN - ALL LEVELS/GAS AND DIESEL (Mesa).S Robson #101 near Country Club and Broadway.Graduated, unrestricted opportunity for compensation.ACCURATE AUTOMOTIVE IS GROWING - S... Show more

Automotive Service Technician - European

iAUTOHAUSTempe, AZ, US
$30.00 hourly
Full-time

Service Technician, European Automotive.Our car dealership team is rapidly expanding, and we are currently looking for a new automotive technician to join our service center.The ideal candidate wil... Show more

Automotive Service Advisor

Chapman BMW on CamelbackPhoenix, AZ, US
$90,000.00 yearly
Full-time

E Camelback Rd, Phoenix, AZ 85014.Monday-Friday | Rotating Saturdays.Commission | $90,000+ Earning Potential!.As one of the leading automotive retailers in Arizona and Nevada, we take pride in our ... Show more

Automotive Service Advisor (40480)

HertzPhoenix, Arizona, United States
$22.00 hourly
Full-time
Quick Apply

Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm.Ability to work REMOTE – Required to be located near our Phoenix office.Ensure vendors are performing req... Show more

RV Service Advisor

Robert Crist and Company RVPhoenix, Arizona, United States
Full-time

RV Service Advisor – Full Time – Mesa, AZ.Our People Make the Difference.We are seeking a customer‑focused.If you enjoy helping customers, coordinating repair work, and being part of a respected Ar... Show more

Automotive Service Advisor/Manager In Training

Midas - Legacy Golden TouchPhoenix, AZ, US
Full-time

Are you ready to shift your career into high gear?.Midas is on the lookout for a high-energy, go-getter who thrives in a fast-paced environment, lives for the hustle, and is hungry to prove themsel... Show more

Customer Service Travel Advisor

DeparturetravelsPhoenix, AZ, United States
Remote
Full-time
Quick Apply

Customer Service Travel Advisor.Join Our Growing Team at Departure Travel.Departure Travel is looking for motivated, detail-oriented individuals who are passionate about helping others create memor... Show more

Service Advisor

IDEALEASE - Central AZPhoenix, AZ, US
Full-time

As a family owned company, we value the things that make a family successful: commitment, compassion, hard work, a unified vision, and a desire for each other to succeed.RWC Idealease is committed ... Show more

Sales & Service Advisor

Big Brand Tire & ServiceMesa, AZ, US
Full-time

We're a results-focused, performance-driven team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki... Show more

Automotive Service Advisor

Chapman Bell Rd. HyundaiPhoenix, AZ, US
Full-time

As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.Our Chapman Hyundai Phoenix location is currently seeking an ... Show more

Experienced Automotive Service Manager

MidasPhoenix, AZ, United States
Full-time

Midas is on the lookout for a high-energy, go-getter who thrives in a fast-paced environment, lives for the hustle, and is hungry to prove themselves.As a Service Manager, you won't just be taking ... Show more

Service Advisor (HDOS)

Harley Davidson of ScottsdaleScottsdale, AZ, US
Full-time

Harley Davidson of Scottsdale is busy and growing and we’re looking for a knowledgeable Service Writer to join our team! .At Harley Davidson of Scottsdale, we recognize that knowledgeable, efficien... Show more

Experienced Dealer Service Advisor

Bell FordPhoenix, AZ, US
Full-time

Experienced Dealer Service Advisor – Full‑Time.Monday – Friday | 7:00 AM – 6:00 PM  Saturday | 7:00 AM – 3:00 PM.Minimum 3 years as a Dealer Service Advisor.The ideal candidate will have at least.A... Show more

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Automotive service advisor

Automotive service advisor

Meineke Car Care CentersPhoenix, AZ, US
30+ days ago
Salary
$22.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Profit sharing

Service Advisor Duties A


Customer Service· Prioritize customers in every interaction, striving to exceed their expectations.
· Maintain a positive atmosphere—find ways to accommodate customers and ensure their satisfaction.
· Adhere to Meineke procedures for welcoming customers, gathering information, explaining the inspection process, and obtaining signed work orders before commencing any work.
· Educate customers on inspection results, communicate the benefits and value of any necessary work, answer questions, and perform needed repairs according to Meineke protocols.
· Follow Meineke procedures for customer check-out, including reviewing work done, seeking feedback, scheduling follow-ups, and informing customers about the CSI program.
· Proactively communicate with customers throughout their visits, keeping them informed and managing issues as they arise.
· Aim to achieve a 70% email collection rate.


Sales· Meet weekly and monthly personal sales targets.
· Contribute to the overall center sales goals.
· Conduct role-playing presentations with team members before presenting to customers.


Phone Procedures· Always adhere to Meineke phone procedures, including daily role-playing to maintain skills.
· Regularly review recorded calls to identify areas for improvement.
· Assist in training and role-playing with other team members as needed, helping others stay proficient.


Building Estimates· Possess comprehensive knowledge of Mkey to efficiently build complete repair tickets.
· Utilize Job Builder, sales packages, and ISE to construct thorough estimates for all work recommended by technicians.
· Prepare complete repairs, incorporating all relevant parts, services, accessories, and labor to protect the customer's investment and ensure proper vehicle system functionality.
· Order parts from approved vendors promptly, track arrival, and verify with technicians to ensure accuracy. Assign invoices to the correct RO numbers.
· Ensure full documentation on every ticket, including inspection sheets, estimates, work orders, final invoices, battery test forms, etc.


Center Upkeep· Work proactively to maintain a clean, comfortable, and professional center image at all times.
· Assist with regular center maintenance as needed.
· Manage cores, returns, inventory deliveries, and other upkeep tasks as requested.
· Perform closing duties as required, including closing the day in Mkey, bank deposits, cash audits, etc.


Teamwork· Be a team player and help others achieve their goals.
· Take initiative on tasks that need to be done without waiting to be asked.
· Train and teach new team members as necessary.
· Contribute to a positive and productive team environment.


Additional Duties· Follow all center policies and procedures.
· Perform any additional tasks as requested.


Lead Service Advisor Responsibilities (Everything above plus below duties)· Assist the Shop Manager with back-office and financial tasks, including maintaining accurate daily records of customer transactions and daily center business, ensuring easy access at any time.
· Track cores, returns, labor warranty claims, and other vendor financials daily to ensure accuracy and manage margins.
· Resolve any outstanding customer issues or complaints satisfactorily.
· Manage the daily customer callback process to ensure calls are being made and appointments are being set.
· Monitor online reviews and Meineke CSI scores regularly; follow up on outstanding issues and train team members on areas for improvement.
· Assist the Lead Technician in ensuring the shop runs efficiently.