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Personal Banker Position
Personal Bankers are enthusiastic and self-motivated individuals who deliver solutions to help clients achieve financial freedom and peace of mind. They build professional relationships with existing and potential clients to understand their financial needs, deliver valuable products and services, and complete the account opening process accurately. Successful Personal Bankers are enthusiastic about delivering an excellent client experience, understanding and promoting bank products and services, conducting accurate banking transactions in a fast-paced environment, and working with a team to achieve individual and group goals.
Responsibilities include providing fast, easy, and personal service, promoting consumer / small business banking products and services, achieving specific sales goals, developing and maintaining relationships with business partners, opening checking and savings accounts, demonstrating digital expertise, referring products and services to other business lines, educating and resolving client concerns, conducting operational tasks related to regulatory compliance, protecting client and bank assets, maintaining current knowledge of regulations and bank policies, understanding the company's mission and values, completing monthly training, and working at the worksite during regular business hours.
Compensation and benefits include a minimum hourly rate of $18.50, eligibility for additional incentive compensation, and a benefits package for full-time associates including medical, dental, vision, 401(k) plan, company paid life insurance, short and long-term disability insurance, company paid vacation, paid leave, and holidays.
Skills required include strong written and verbal communication, attention to detail, organizational ability, sales skills, basic math skills, proficiency in office skills / equipment, and ability to be NMLS licensed and registered.
Education and experience required include a high school diploma, GED, or equivalent, an associate degree or higher preferred, previous banking experience preferred, 6 months in a client service experience role preferred, 6 months sales experience preferred, minimum 6 months cash handling experience preferred, and ability to be NMLS licensed and registered and obtain a state notary license.
Physical requirements include standing most of the workday, moving about the workspace, using office equipment, deciphering computer screens or written documents, and lifting up to 10 pounds.
Equal Opportunity Employer / Disabled / Veterans. Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email humanresources@dfckc.com.