Banquet server serp_jobs.h1.location_city

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here.

Please visit http : / / www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

A hotel Banquets Manager oversees the planning, execution, and financial management of all catered events to ensure guest satisfaction and profitability. Key responsibilities include managing banquet staff, coordinating with clients and other hotel departments like sales and culinary, developing event schedules and menus, and upholding service, health, and safety standards. The role also involves managing budgets, inventory, and equipment, along with hiring, training, and evaluating banquet personnel.

ESSENTIAL RESPONSIBILTIES

• Event management : Oversee the complete setup and execution of events, ensuring all client needs and venue standards are met. This includes developing event timelines, coordinating logistics, and working with the culinary team on menus and execution.
• Staff management : Lead, train, schedule, and motivate banquet staff, including supervisors, captains, servers, and setup crews, to ensure high service quality and operational efficiency. The director is responsible for human resources activities, from hiring to performance reviews and discipline.
• Client relations : Serve as the primary contact for clients, understanding their vision for events and ensuring their requirements are met while aligning with hotel standards. The director is responsible for handling guest concerns and ensuring satisfaction to drive repeat business.
• Financial oversight : Develop and manage the banquet department's budget, monitor expenses, and ensure all events operate within financial constraints to maximize revenue and profitability.
• Operational efficiency : Develop and implement standard operating procedures for all banquet services to optimize workflow. This includes managing inventory, ensuring all function spaces and equipment are clean and well-maintained, and overseeing the setup and breakdown of events.
• Quality and compliance : Enforce health, safety, and sanitation standards to ensure compliance with all local, state, and federal regulations. The director also conducts post-event evaluations to identify areas for improvement.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

PHYSICAL DEMANDS

The role is physically demanding, involving long periods of standing and walking, and the ability to lift equipment (up to 50 lbs).

BENEFITS PACKAGE