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Behavioral health case manager Jobs in Boston, MA

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Behavioral health case manager • boston ma

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Case Manager III

XometryWaltham, MA, United States
$76,000.00 yearly
Full-time

Xometry powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life.Xometry's digital marketplace gives manufacturers the cri... Show more

Case Manager - Boston

The Camden CenterBoston, MA, US
Full-time
Quick Apply

Within the chain of command, the mentor’s and companion’s direct supervisor is the client’s respective Case Manager.The mentor/companion reports to the case manager for  all ... Show more

VP Social Work and Behavioral Health Services

Fresenius Medical CareWaltham, MA, United States
Full-time

VP Social Work And Behavioral Health Services.The VP Social Work and Behavioral Health Services leads the organization and teams in shaping and executing the SW departmental vision, strategy, goals... Show more

Behavioral Health Specialist - Inpatient Psychiatry - 32 hrs

Boston Children's HospitalBoston, MA, US
$19.06 hourly
Part-time

As a Behavioral Health Specialist in our Inpatient Psychiatry Unit, a 16-bed, secure unit, you’ll have the opportunity to learn and grow as part of a multidisciplinary team supporting our patients.... Show more

Director, Behavioral Health Operations

Mass General BrighamSomerville, MA, United States
$124,342.40 yearly
Full-time

Director, Behavioral Health Operations.Mass General Brigham Health Plan is an exciting place to be within the healthcare industry.As a member of Mass General Brigham, we are at the forefront of tra... Show more

Behavioral Health Clinician

Boston Health Care for the Homeless ProgramBoston, MA, US
$105,600.00 yearly
Full-time +1
Quick Apply

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in ... Show more

Care Facilitator (Behavioral Health)

UnitedHealth GroupQuincy, MA, United States
Full-time

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connec... Show more

Care Facilitator (Behavioral Health) 2378760 | Quincy, Massachusetts | Atrius Health

United Health GroupBoston, MA, United States
Full-time

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connec... Show more

Training Manager (Behavioral Health), TEAM UP Scaling and Sustainability Center

BMC SoftwareBoston, MA, United States
$78,000.00 yearly
Full-time

The TEAM UP Scaling and Sustainability Center at Boston Medical Center focuses on pediatric behavioral health integration and collaborates with healthcare practices to expand access to quality beha... Show more

Home Health RN Case Manager

CHN Healthcare GroupQuincy, MA, US
Full-time
Quick Apply

Community Health Network (CHN) has been placing experienced nurses and physical therapists in home care, hospice, and case management for over 30 years.We offer flexible work options and outside of... Show more

Behavioral Health Tech - Hospital

Pride HealthCharlestown, MA, United States
Full-time

Behavioral Health Tech - Hospital.Pride-Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical i... Show more

Case Manager

Aya HealthcareBrighton, MA, United States
$118,500.00 yearly
Full-time

The Director of Care Management is a Registered Nurse with strong leadership skills who assumes responsibility and accountability for the planning, organizing, development, and coordination of the ... Show more

Director of Behavioral Health for Community Health Centers

Harbor Health Services, Inc.Dorchester Center, MA, United States
Full-time

Director Of Behavioral Health For Community Health Centers.Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community member... Show more

Behavioral Health Specialist - Inpatient Psychiatry - 32 hrs

Children's Hospital BostonBoston, MA, United States
$16.00 hourly
Full-time

Behavioral Health Specialist - Inpatient Psychiatry - 32 Hrs.As a Behavioral Health Specialist in our Inpatient Psychiatry Unit, a 16-bed, secure unit, you'll have the opportunity to learn and grow... Show more

Case Manager

Casa EsperanzaBoston, Massachusetts, United States, 02119
$25.00 hourly
Full-time
Quick Apply

Boston and the Merrimack Valley.Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and... Show more

Part-Time Group Therapist (Behavioral Health)

TAG MedStaffingBoston, MA, US
$32.00 hourly
Temporary
Quick Apply

Job Overview – Part-Time Group Therapist (Behavioral Health):.Compensation: $32 – $35/hour.Schedule: Part-Time, 3 days per week.TAG MedStaffing is hiring a Part-Time Group Therapist (Beha... Show more

RN Case Manager

Salter HealthcareWinchester, MA
Full-time

Winchester Rehabilitation and Nursing Center.As a dedicated and compassionate RN Case Manager, you will play a vital role in ensuring the delivery of high-quality care to our residents at Wincheste... Show more

Home Health Per Diem RN Case Manager

Boost Home Healthcare - Greater BostonBrookline, MA, US
Full-time

Make a Difference Every Day – On Your Terms.Are you a compassionate Registered Nurse who thrives on building relationships and making sure patients receive the right care, at the right time, in the... Show more

Case Manager

Jeffrey S. GlassmanBoston, MA, US
$20.00 hourly
Full-time

We are currently seeking a highly experienced and detail-oriented Case Manager to support our growing Personal Injury team.This role is ideal for someone with strong communication skills,... Show more

Shelter Case Manager

Making Opportunity Count IncWest Roxbury, Massachusetts, United States, 02132
$24.52 hourly
Permanent
Quick Apply

About Making Opportunity Count.Making Opportunity Count’s mission is to empower families to achieve economic security by eliminating barriers and creating opportunities.To alleviate poverty, we del... Show more

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Case Manager III

Case Manager III

XometryWaltham, MA, United States
30+ days ago
Salary
$76,000.00 yearly
Job type
  • Full-time
Job description

Case Manager III

Waltham, MA

Xometry powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are seeking a Case Manager III to join our growing team and serve as a key player in resolving complex customer and partner issues. The ideal candidate will be highly organized, solution-oriented, and experienced in managing escalations in a high-growth, tech-enabled environment. As a Case Manager III, you will drive resolution of high-impact cases involving customers, manufacturing partners, logistics, and internal teams. You'll ensure timely, empathetic, and effective support aligned with Xometry's commitment to world-class service.

How You'll Contribute:

  • Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders
  • Manage supplier orders
  • Manage on time shipments with suppliers and assist suppliers with manufacturing challenges
  • Perform open order reports with customers
  • Manage the fulfillment of complex orders
  • Project manager high line item bill of material orders
  • Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution
  • Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues
  • Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded
  • Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume
  • Create and maintain documentation, workflows, and knowledge bases to support internal training and process improvements
  • Coach and mentor junior case managers and support staff
  • Communicate effectively with executive leadership when required, providing data-driven insights and status updates

What You'll Bring to Xometry:

  • 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment
  • Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset
  • Strong communication, negotiation, and conflict resolution skills
  • Experience as a QE or SQE
  • Project management experience
  • Supplier Management
  • CNC Experience is a bonus
  • Familiarity with CRM systems such as Salesforce or Zendesk; experience with ERP tools and logistics platforms a plus
  • Comfortable working with data to track KPIs and identify root causes
  • High degree of ownership, initiative, and accountability
  • Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred

The estimated base salary range for new hires into this role is $76,000-$99,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.