Bilingual customer service serp_jobs.h1.location_city
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Bilingual customer service • fayetteville nc
Bilingual Customer Service Advocate
VirtualVocationsFayetteville, North Carolina, United States- serp_jobs.job_card.promoted
Customer Service Representative
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Allstate Insurance Agency - Kevin BoltonFayetteville, NC, USBilingual Customer Service Advocate
VirtualVocationsFayetteville, North Carolina, United States- serp_jobs.job_card.full_time
A company is looking for a Bilingual Customer Service Advocate for a Remote Position.
Key Responsibilities
Provide exceptional customer service and support to clients
Manage multiple systems and tasks efficiently while maintaining a professional demeanor
Assist in improving customer satisfaction through effective communication and problem resolution
Required Qualifications, Training, and Education
High school diploma or equivalent (bachelor's degree preferred)
Minimum of 1 year of experience in insurance operations or a related field
Proficiency in various web platforms and tools
Experience in healthcare, insurance, social work, or mental health is preferred
Familiarity with medical terminology and health benefit plans