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Bilingual customer service Jobs in Glendale, AZ

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Bilingual customer service • glendale az

Last updated: 21 hours ago

Bilingual Producer Service Representative

Sunrise SystemsPhoenix, AZ
Full-time

The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities.The Producer Service Center Representative is responsible for ... Show more

Bilingual Customer Support (Legal Services)

Alert CommunicationsPhoenix, AZ, USA
$17.00 hourly
Full-time
Quick Apply

Bilingual Customer Support (Legal Services).Various Full-Time shifts .At Alert Communications, we provide around the clock live answering and intake solutions tailored specifically for the leg... Show more

Bilingual Spanish/English-Customer Service Representative - 1 - Loyalty Services

Sunrise SystemsPhoenix, Arizona, United States
$44,000.00 yearly
Full-time +1
Quick Apply

Job Title: Customer Service Representative - Loyalty Services(Bilingual Spanish).Location: 2155 W Pinnacle Peak Road #100, Phoenix, AZ 85027.Position Type : Hourly Basis on W2 only.Interview Proces... Show more

Customer Service Advisor

USAAPhoenix, AZ, US
$43,680.00 yearly
Full-time

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for th... Show more

 • New!

Customer Service Manager

Goodwill of Central and Northern ArizonaPeoria, AZ, United States
Full-time

Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affilia... Show more

Customer Service Manager

ClearOne AdvantagePhoenix, AZ, United States
Full-time

The Client Success Manager leads a team of client specialists, driving excellent client experience, team performance, and key company priorities.Reporting to the Director of Client Success, this ro... Show more

Customer Service Representative I - Bilingual (Spanish)

CorVel CorporationPhoenix, AZ, USA
$13.94 hourly
Full-time

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state ... Show more

Bilingual Producer Service Representative

Sunrise Systems, Inc.Phoenix, AZ
$20.00 hourly
Temporary
Quick Apply

Job Title: Bilingual Producer Service Representative.Duration: 06 months on W2 contract.Job Hours: Our hours Monday – Friday is 9:30am-6:00pm CST.Job Schedule-Some Saturday hours may be required.Jo... Show more

Customer Service Associate

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR SuperstoreGlendale, AZ
$15.50 hourly
Part-time

At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.As one of the fastest growing specia... Show more

Bilingual Customer Service Associate

Del Sol Furniture & MattressPhoenix, AZ, US
$17.00 hourly
Full-time

You will be on the floor, face to face with customers, solving real problems and making sure every person who buys from Del Sol Furniture has an experience worth coming back for.If you have a backg... Show more

Bilingual customer account manager

Rent-A-CenterPhoenix, AZ, US
Full-time

We are Hiring Immediately! It’s Your Career.At Rent-A-Center, we believe in putting people in control of their future.We are hiring immediately talented team members that provide great customer ser... Show more

Customer Service Representative

PrideStaffPHOENIX, ARIZONA
$17.00 hourly
Full-time
Quick Apply

Customer Service Representative - Call Center.We are thrilled to announce a new Customer Service Representative opportunity! PrideStaff, a nationally recognized staffing company, has been given the... Show more

Bilingual Receptionist/Customer Service

Luisa Samuel - State Farm AgencyPhoenix, AZ, US
Full-time
Quick Apply

Join the dynamic team at Luisa Samuel - State Farm Agency, where your passion for helping others will shine as a Customer Service Receptionist.Located in the heart of Phoenix, Arizona, we pride our... Show more

Customer Service

KFCTolleson, AZ, US
Full-time

We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a grea... Show more

Bilingual (Spanish)Customer Acquisition Specialist-Insurance

Samuel Insurance AgencyPhoenix, AZ, US
Full-time
Quick Apply

Join us and grow your career to new heights.Samuel Insurance Agency in Phoenix, Arizona, is looking for a confident, experienced Sales Representative to join our team.In this Full-Time position, yo... Show more

Remote-Sales/Service Representative-Bilingual

Teleperformance USAPHOENIX, Arizona, United States
Remote
Full-time

Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience.This role is ideal for individuals passionate about service delive... Show more

Bilingual Producer Service Representative

Bilingual Producer Service Representative

Sunrise SystemsPhoenix, AZ
30+ days ago
Job type
  • Full-time
Job description
Job Summary
  • The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities.
  • The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures.
  • As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined’s products and systems.
Responsibilities
  • Demonstrate consistent good quality and performance results.
  • Provide consistent service that is customer focused and professional.
  • Supporting Field Sales agents with insurance product information
  • Assist with basic technical troubleshooting
  • Be able confident and capable to handle all new business, underwriting, claim and compensation situations.
  • Learn soft skills while communicating with customers
  • Focus on customers' needs and develops a customer centric approach in servicing customer’s needs.
  • Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI’s.
  • Exhibits and practices the Organization’s Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.
  • Learn all policy product lines, all procedures for the core and worksite calls.
  • Provides support for business partners as needed.
  • Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership.
Skills
  • Ability to effectively communicate and build strong partnerships with newer employees.
  • Basic computer skills and knowledge of database software.
  • Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.
  • Demonstrated attention to detail, organizational skills, and time management skills.
  • Ability to work a flexible schedule to meet the needs of the business and performance requirements.
  • Friendly and professional demeanor.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm in stressful situations.
  • Supplemental insurance knowledge and licensing is a plus.
  • Bilingual language proficiency
  • Bilingual skills (verbal, written, read)
Competencies
  • Problem solving – take an organized and logical approach to thinking through problems and complex issues
  • Initiative – Willing to do more than is required or expected
  • Adaptability – ability to redirect personal efforts to respond to changing environment
  • Results Oriented – effectively executes son plans, drives for results and takes accountability for outcomes
  • Qualifications - External

Education And Experience
  • High school diploma or general education degree (GED); Associate degree preferred.
  • years’ experience in a contact center environment preferred.