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Job Description

Job Description

Job Description – Bi-Liingual Receptionist

About CANO

Community Academies of New Orleans (“CANO”) is a new charter school management organization created to bring together Esperanza Charter School and Foundation Prep Charter School,

CANO’s vision is to build a system of exemplary schools, deeply influenced by our students, families, and communities, with graduates who are committed to being community advocates and leaders. Its mission is to cultivate schools that nurture students’ character and critical thinking ability in responsive learning environments, thereby equipping them to be impactful community leaders. CANO will strive for high academic performance at all our schools while securing partnerships and programming that use community assets to support our schools and students. In doing this, CANO brings a fresh, yet grounded, vision to the New Orleans charter landscape and forges a new path ahead for students, families, and communities alike.

CANO’s Values are :

INTEGRITY. We always do the right thing.

TEAMWORK. We work and grow together.

PASSION. We love our students; our community; our work.

DIGNITY. We value and respect every member of our community.

COURAGE. We approach challenges with optimism and confidence.

About the Role

An Bi-Lingual Receptionist is responsible for handling various clerical tasks in a school’s office., and has strong communication skills. They ensure that the school environment runs as smoothly as possible and allow teachers to focus their energies purely on providing children with an education, rather than worrying about keeping records and other vital yet time-consuming tasks. This role is a direct report to the Principal, Assistant Principal and Operations Manager.

About the Opportunity

Collaborate with school officials, parents, and teachers, handle complaints, and address issues pertaining to students and school policies,they also answer emails from administrators, parents, and vendors.

Coordinates a variety of programs and / or activities for the purpose of ensuring availability of facilities and / or equipment and delivering services in conformance to established guidelines. Assists other personnel for the purpose of supporting them in the completion of their work activities.

Evaluates situations (e.g. involving other staff, students, parents, the public, police, etc.) for the purpose of directing to appropriate personnel for resolutions.

Maintains a variety of computerized and manual records, files, and department databases (e.g. information packets, rosters / listings, calendars, outstanding supply orders, etc.) for the purpose of documenting activities, providing reliable information and complying with organization.

Greets all incoming visitors for the purpose of ensuring that guests sign in / out as required.

Maintains inventory of supplies and materials (e.g. forms, office supplies, etc.) for the purpose of ensuring items’ availability.

Performs record keeping and general clerical functions (e.g. copying, faxing, mailings, etc.) for the purpose of providing information and / or materials as needed.

Prepares a wide variety of reports and written materials (e.g. correspondence, agendas, minutes, newsletters, Parent Handbooks, bulletins, programs, annual reports, master calendar, etc.) for the purpose of documenting activities, providing written reference, and / or conveying information in accordance with district, state, federal and / or administrative requirements.

Responds to inquiries from a wide variety of internal and external parties (e.g. staff, parents, students, public agencies, etc.) for the purpose of providing information, facilitating communication among departments and / or providing direction as may be required.

Supports the Principal and other administrative personnel for the purpose of assisting with their administrative functions.

Maintains office equipment, tools and work areas (e.g. cleaning, load supplies, clear paper jams, etc.) for the purpose of ensuring a safe working environment and the availability of items within a specific time frame.

Aware of all school attendance policies as well as policies regarding school visitors, picking up students, early dismissals, and other pertinent rules

Provide assistance by answering questions, contacting requested personnel, and explaining school procedures regarding signing out students or making deliveries.

Translates Spanish to English throughout the day to assist with helping the needs of

Requirements

High School Diploma (required)

Bachelor’s degree

Two years (2) of clerical experience

Must be Bilingual (Fluent in both Spanish and English)

Must be able to handle situations professionally .

A strong desire to work towards equity within education

Growth mindset and a desire to learn and grow through consistent coaching and feedback

Able to translate both Spanish and English

A patient, resourceful, and resilient personality

Belief that all students are capable of success and deserve to be pushed to a rigorous academic and behavioral bar

Willingness to do whatever it takes and go above and beyond to serve all students, faculty, and parents

Physical Demands

Must be able to remain in a stationary position for 75% of the workday.

Able to occasionally move about inside the office and school building to meetings and other assigned duties

Occasionally ascend stairs to migrate throughout the workspace

More about CANO

CANO Schools offer competitive salaries commensurate with experience and a comprehensive benefits package. Aside from extensive professional development, all of our instructional staff members are equipped with a laptop computer, email, and all necessary supplies. We also require all employees to be fully vaccinated and provide proof of the COVID-19 vaccination within 30 days of the date of hire.

EEO Statement

CANO believes in the importance of being a diverse, equitable and inclusive organization that enables our students and staff to thrive. We are committed to building a talented team that reflects the diverse backgrounds and experiences of our students. "We celebrate diversity and are committed to creating an inclusive environment for all employees. Community Academies of New Orleans is an EEO employer and prohibits discrimination, harassment or retaliation in accordance with federal, state and local laws."