Billing specialist serp_jobs.h1.location_city

Lead Billing & Accounting Specialist

Position Overview

The Lead Billing & Accounting Specialist plays a key role in supporting accurate and timely billing functions, maintaining efficient workflows, and serving as a resource for process improvement and team development. This role will be in-office to support the team, assist with training, and help ensure procedures are followed consistently while fostering positive working relationships.

Responsibilities

Oversee weekly billing checklists for the billing team.

Ensure accurate billing is completed weekly and all billing folders are cleared.

Monitor non-billable items; ensure no item exceeds two weeks without billing-escalate to sales managers as needed.

Track non-billable timecards and maintain missing / disputed logs until resolved and invoiced.

Escalate process issues to relevant departments to ensure timely responses and support improvements.

Verify weekly invoicing and reconcile RI's, performing necessary audits.

Conduct weekly audits for direct-bill accounts and support direct collections lead.

Distribute weekly affiliate invoices using bulk sender process and resolve any related issues.

Set up customers and vendors in NetSuite; ensure data accuracy and alignment with Salesforce.

Maintain sales tax information and update facility W-9s.

Collaborate with affiliates and internal teams to ensure adherence to billing processes.

Monitor taxable facilities and ensure proper sales tax billing each week.

Oversee housing and mileage billing for MN.

Lead training and ongoing process education for billing and direct collections teams.

Ensure proper billing of late timecards; support direct collections lead across divisions as needed.

Assist with employee record updates related to sales and assignment information.

Manage tasks from AR inbox, NetSuite, and MSP Billing inbox.

Provide cross-training and backup payment application support in NetSuite.

Conduct credit checks and assist with audits and month-end close responsibilities.

Support timely month-end close, coverage for absences, clean-up projects, audit assistance, and collections support.

Assist with purchase order tracking and entry, ensuring proper communication and billing alignment.

Maintain ADO and AMA West Virginia tracking for the billing team.

Track and follow up on bounced emails to secure updated facility contact information.

Obtain approval before handing off billing processes to PSG billing team.

Assist with accounting and finance tasks for month-end, audits, and cost accounting.

Support other team responsibilities as needed to achieve departmental goals as the organization continues to grow.

Benefits

Family-like, fun atmosphere

Concierge service

On-site vendor conveniences (car detailing, massage, chiropractor)

Paid volunteer hours

Medical, dental, and vision insurance

Paid maternity / paternity leave

8 paid holidays (including your birthday!)

PTO + Flex Time

Company events and quarterly outings