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Operations Administrator-St Louis, MO

Operations Administrator-St Louis, MO

GoHealth Urgent Care - UCSF HealthSaint Charles, Illinois, USA
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Youre more valuable than ever And thats just how well make you feel.At Mercy-GoHealth Urgent Care we place the needs of our patients first by providing an effortless patient experience a welcoming...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sales Administrator

Sales Administrator

OTTO EngineeringCarpentersville, Illinois, United States
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Sales Administrator – Tool & Die .Sales Administrator – Tool & Die.Sales Administrator – Tool & Die.Cold Calling : Identifying potential customers who are a good fit for our services.Communicate wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Administrator

IT Administrator

Q - CenterSt. Charles, IL, US
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The IT Administrator is responsible for managing, maintaining, and supporting Q Center’s technology infrastructure to ensure secure, reliable, and efficient operations. This role oversees networks, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Administrator

Administrator

Huntington Learning Center BarringtonBarrington, IL, US
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Huntington Learning Center of Barrington is currently hiring for the position of Office Administrator!.Huntington Learning Center is the leader in supplemental education-serving students since 1977...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Administrator LNHA

Administrator LNHA

Longterm Health Management ServicesHoffman Estates, IL, United States
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Longterm Health Management Services -.Are you looking for a rewarding career in Skilled Nursing? We are currently searching for an Administrator to join our friendly, caring and supportive team!.Ra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Business Administrator

Business Administrator

Salvation Army Central TerritorySaint Charles, IL, US
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The Salvation Army North & Central Illinois Division Tri-City / St.Position Title : Business Administrator.Responsible for the daily operations of the Tri-City Corps, ensuring that financial and facil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Warehouse Inventory Administrator

Warehouse Inventory Administrator

Concordia GroupCarol Stream, IL, US
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Onsite Warehouse Inventory Administrator.Concordia Wireless, a privately held full-service engineering and telecom infrastructure construction firm experiencing rapid growth across the country, is ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Highline Warranty Administrator

Highline Warranty Administrator

Murgado Automotive GroupBarrington, IL, US
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Oversee all aspects of warranty processing, from start to finish, ensuring accurate and timely handling of claims.Review and validate warranty claims for accuracy and completeness, coordinating wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Systems Administrator

Systems Administrator

VirtualVocationsElgin, Illinois, United States
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A company is looking for a Systems Administrator responsible for the design, implementation, and maintenance of servers and applications. Key Responsibilities Provide support to internal and exter...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Special Education Administrator

Special Education Administrator

Brightmont AcademySt. Charles, IL, US
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Part-Time Special Education Administrator (3 days / week).Must have LBS1 and Type 75 / Principal Endorsement .Applicants will be working with a medium caseload of middle school and high school student...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Risk Management and Insurance Administrator

Risk Management and Insurance Administrator

DMG MORI USA, INCHoffman Estates, IL, US
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Risk Management and Insurance Administrator.Monday through Friday, 8am-5pm.Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.We are seeking a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Senior System Administrator (Azure Projects)

Senior System Administrator (Azure Projects)

Bowman WilliamsSouth Elgin, IL, United States
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We are a growing Managed and Cloud Services Provider supporting small and mid-sized organizations nationwide.As our client base expands, we’re hiring a Senior System Administrator with strong MSP e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Business Development Manager

Business Development Manager

SERVPRO of St. Charles / Geneva / BataviaSaint Charles, IL, US
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You will be responsible for growing business profit and revenue and developing long-standing business relationships.If you are proactive, truly enjoy providing superior service, and a high sales pe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Business Administrator

Business Administrator

The Salvation Army USA Central TerritorySt Charles, IL, United States
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NORTH & CENTRAL ILLINOIS DIVISION.Responsible for the daily operations of the Tri-City Corps, ensuring that financial and facility administration is handled in a timely, accurate & efficient manner...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Compliance Administrator

Compliance Administrator

Paul DavisUS, 60123 Hybrid , Elgin, IL
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The Compliance Administrator owns the compliance and audit processes across restoration programs.This position ensures that all RMS, TPA, and carrier requirements are met, documented, and maintaine...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Senior Loan Administrator

Senior Loan Administrator

First Mid Bank & TrustSt Charles, IL, United States
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Senior Loan Administrator .At First Mid, base salary is one component of our Total Rewards program.Exact compensation is determined by factors such as (but not limited to) ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Community Administrator

Community Administrator

FirstService ResidentialHoffman Estates, IL, US
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As a Community Administrator, you’ll be responsible for supporting the Community Association Manager through timely completion of assigned administrative and project duties.You will hold expertise ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
CAD and Engineering Systems Administrator

CAD and Engineering Systems Administrator

Marmon HoldingsCarol Stream, Illinois, USA
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Marmon Foodservice Technologies Inc.As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathaway. Though you may not know us by name youve most likely enjoyed...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Requisition Home Care Administrator

Requisition Home Care Administrator

KPH Healthcare ServicesHoffman Estates, IL, US
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Appointed by KPH to administer, direct and coordinate all the activities of the Home Health Agency.Plans overall development and administration for the Agency as set forth in the Conditions of Part...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Operations Administrator-St Louis, MO

Operations Administrator-St Louis, MO

GoHealth Urgent Care - UCSF HealthSaint Charles, Illinois, USA
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Youre more valuable than ever And thats just how well make you feel.

Summary

At Mercy-GoHealth Urgent Care we place the needs of our patients first by providing an effortless patient experience a welcoming culture of care and seamless integration with market-leading health systems and our communities.

This role is responsible for coordinating planning organizing and executing our daily operational needs. This means partnering with the Leadership team to support the following operational functions : provider and staff onboarding; provider and staff scheduling; payroll processing; financial management; assisting with patient service recovery; and driving other key operational tasks and projects. We are seeking a team member who thrives in a growth culture and will help support and enhance our day-to-day operations to ensure that we can meet or exceed our key performance indicators (KPIs).

The Operations Administrator will be responsible for supporting center operations for all staff and providers and is expected to perform and provide periodic coverage for all Operations functions outlined below including others that may not appear here. The specific working hours and schedule for this role will be set out in an offer letter prior to hire (e.g. Mon-Fri 6am-2pm or 12-8pm).

Essential Duties and Responsibilities

  • Scheduling & Payroll

Manages and optimizes schedules based on center coverage needs and team member preferences.

  • Supports time-off requests using departmental guidelines.
  • Ensures payroll information is accurate and collaborates with the payroll team to resolve issues including reconciliation of timecards.
  • Tracks and reports center patterns in a variety of platforms to assist leadership in managing to KPIs such as volume trends attrition rates and center productivity and to determine scheduling and operational needs.
  • Supports Operations team in workforce management to cover open shifts due to sick calls patient volume-based schedule changes weather or other unplanned events.
  • Credentialing and Onboarding :

    • Assists Health System partners and Onboarding Specialists with compliance programming such as tracking licensing requirements and supporting credentialing programs as needed.

  • Guides new hires and existing Team Members through licensing and credentialing processes and gathers necessary documents.
  • Interfaces with talent acquisition health system administrators and new hires regarding privileging / credentialing and licensing programs sharing information and ensuring transparency accountability and alignment of processes. programs
  • Monitors onboarding timelines and communicates when issues arise with all parties involved.
  • Coordinates Physician and Advanced Practitioner supervisory agreements as required by the health system partner.
  • Welcomes newly hired team members to Mercy-GoHealth and announces new hires to the team.
  • Coordinate with Onboarding Specialists to schedule training / precepting shifts. Assists Learning and Development with orientation activities as needed.
  • Coordinates and communicates orientation information and dates; initiates specified touch points with new hires and provides support through the onboarding process including training schedules and onboarding to systems (e.g. payroll scheduling medical records).
  • Coordinates system set up (e.g. payroll scheduling medical records) with Mercy-GoHealth and hospital system partners.
  • Administrative support

    • Supports provider administrative needs such as expense reporting ordering supplies (e.g. scrubs prescription pads nametags) processing time off requests etc.

  • Maintains licensing information in coordination with health system partner.
  • Requests / processes provider status changes in coordination with the health system partner
  • Provides center support as needed including but not limited to site maintenance tasks (e.g. managing inventory ordering supplies) to ensure centers have access to the appropriate resources.
  • Oversees and follows up on helpdesk tickets related to both Information Technology and Construction / Facilities department.
  • Reviews patient satisfaction metrics and supports Operations leaders and Customer Experience in service recovery.
  • Process improvement :

    • Seeks feedback from recruiters health system credentialing / privileging representatives Team Members and other key stakeholders on processes. Reviews and acts upon feedback.

  • Re-designs inefficient steps within processes under their control.
  • Keeps informed on national trends in relation to onboarding Team Member integration and related workforce operational matters.
  • Public Relations :

    • Provides marketing and logistical support for special events and outreach projects (open houses physician events public lectures etc.).

    Qualifications

    Required :

  • High School Diploma or equivalent required.
  • 1 year of administrative experience required.

    • Preferred :

  • Bachelors degree preferred.
  • 3 years of administrative experience preferred.
  • 5 years of health care experience preferred.
  • Scheduling experience in a medical environment preferred.
  • EPIC EMR experience preferred.
  • Previous provider liaison or medical office / group experience preferred.

    • Knowledge Skills and Abilities

  • This role is patient facing and health system partner facing and requires excellent judgment interpersonal and communication skills
  • Microsoft Office Suite; Word Excel and Power Point
  • Scheduling and / or payroll system knowledge
  • INTERPERSONAL Develops and maintains excellent working relationships and possesses exceptional judgment
  • ORAL COMMUNICATION - Expresses information (ideas or facts) to individuals or groups effectively; listens to others and responds appropriately
  • PROBLEM SOLVING Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations
  • SELF-MANAGEMENT Sets well-defined and realistic personal goals; displays a high level of initiative effort and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior
  • TECHNICAL COMPETENCE Uses or gains knowledge necessary to perform the major functions of the role as described above
  • WRITING Recognizes and uses correct English grammar punctuation and spelling; communicates information in a succinct and organized manner; produces written information that is appropriate for the intended audience.
  • CUSTOMER SERVICE Demonstrates and delivers exceptional service to health system partners patients and internal stakeholders in a professional courteous accurate complete and timely fashion
  • TEAMWORK / COLLABORATION Demonstrates skills and abilities in team / project- oriented activities.
  • RELATIONSHIP MANAGEMENT Maintains good communication and a positive relationship with Team Members at all levels of the organization and all health system partner liaisons.

    • Physical :

  • Will require the extended use of screens / computers & office equipment
  • This role requires the ability to perform a range of physical activities throughout a shift including :

    • General

  • Stand walk sit drive frequently visit centers

    • Motion

  • Bend squat and reach frequently

    • Lifting / Carrying

  • Lift / carry up to 50 pounds

    • Pushing / Pulling

  • Push / pull up to 50 pounds

    • Other :

  • Sit and stand for long periods of time

    • Note : This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.

    Equal Employment Opportunity Statement

    The Company and its affiliates joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race color religion national origin age sex disability veteran status sexual orientation gender identity or any other protected status under federal state or local law.

    ADA Accommodation Statement

    Reasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes not by the method of completion.

    Compliance Statement

    This job will be performed consistent with ADA FMLA FLSA and other applicable federal state and local laws regulating employment.

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    All qualified persons are granted an equal opportunity for employment without regard to race color religion sex sexual orientation and gender identity or expression age national origin citizenship status disability genetic information medical condition family care leave status pregnancy or pregnancy-related condition otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

    For applicants in California please review our California Consumer Privacy Statement here. Experience :

    Unclear Seniority

    Key Skills

    Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1