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Business advisor • portland or
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Job Type
Full-time
Description
Join Our Elite Team!
Position : Service Advisor
Location : BMW of Portland
Compensation : $70K - $100K+ depending on experience
Swickard Auto Group is thrilled to announce the acquisition of a luxury dealership in the vibrant city of Portland, Oregon. This is your chance to be part of an exciting new chapter, building on a foundation of excellence and helping us shape the future of luxury automotive sales and service in the Pacific Northwest. We are looking for passionate, dedicated individuals to join our team and contribute to our commitment to providing an unparalleled customer experience. Come grow with us and be a part of this amazing journey!
We're looking for a Service Advisor to join our team. The ideal candidate will be the primary point of contact for our service customers, acting as a knowledgeable and trusted liaison between them and our skilled technicians. This role requires exceptional hospitality, outstanding communication skills, and the ability to ensure a seamless and premium service experience.
Responsibilities
- Greet customers warmly and initiate the service process.
- Listen to customer concerns and accurately document vehicle issues on the repair order.
- Translate customer needs into clear, technical language for service technicians.
- Provide accurate estimates for maintenance and repair services.
- Communicate effectively with customers to keep them informed about their vehicle's status and provide expert recommendations.
- Manage the service workflow , ensuring timely completion of repairs.
- Complete detailed service reports and documentation.
- Adhere to all safety protocols and company policies.
Qualifications
Physical Requirements
This position requires the ability to work in a dynamic service drive and office environment. Applicants must be able to perform the following tasks :
Benefits of Working at Swickard :
Competitive benefits package :
About Us
Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
Salary Description
$70,000 - $100,000 per year