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Business analyst • fort worth tx
Client Services Business Analyst
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Tätigkeitsbereich : Finanzen / ControllingFachabteilung : Client ServicesGesellschaft : Mercedes-Benz Financial Services USA LLCStandort : Mercedes-Benz Financial Services USA LLC, Fort Worth, TXStartdatum : sofortVeröffentlichungsdatum : ..5Stellennummer : MER3SArbeitszeit : Vollzeit BewerbenAufgaben
About Us :
Who is Mercedes-Benz Financial Services?
Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.
Why work at Mercedes-Benz Financial Services?
Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.
Benefits
When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.
As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one :
- Get Rewarded! Competitive salary plus an annual bonus based on company performance and / or personal yearly performance
- Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
- Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
- We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
- Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child
- Want to go back to school? Tuition Assistance Scholar Program - receive up to $5, / year in vouchers to complete business-related coursework
Job Overview :
The Client Services Business Analyst is responsible for interacting with key users to support the analysis and reporting needs within Client Services including production, ad-hoc and manual reporting. They are also responsible for analyzing supported department's information needs and making recommendations to management regarding solutions to business problems and areas where efficiency can be increased. Additionally, responsible for identifying enhancements to the reporting environment and business processes; and for managing a small team of direct report Jr. Business Analysts.
Responsibilities : Scope :
Quality Control : 1.1. Review daily, weekly, and monthly manual reports for accuracy and resolve issues with the Report Analyst Team (5%)
2.1. Work with the Report Analysts to assess the feasibility of the report request. 2.2. Work with the department managers to approve the defined scope. (5%)
3. Customer Support :
3.1. Regularly attend departmental and team meetings for the supported department and provide analysis and business consulting to assist with strategic development.
3.2. Attend project meetings at a customer's request providing any analysis or other information required by the customer.
3.3. Support the Sr. Manager in the monthly prioritization process to ensure correct allocation of Report Analyst resources. (%)
4. Ad hoc Reports and Analytical Efforts
4.1. Assess customers' requests and provide ad hoc reporting, along with insight and analysis based on those requests.
4.2. Identification of cause for expenses and opportunities for savings.
4.3. Assist in the identification and analysis of items affecting customer service, department performance or employee morale. (%)
5. Support Business Integration and Client Services Strategy Team
5.1. Assist with special initiatives / projects specific to related MBFS initiatives.
5.2. Represent reporting during participation on key project initiatives.
5.3. Proactively identify data gaps and utilize the Data Analyst team to incorporate needed information into the data warehouse during quarterly IT updates. (%)
6. Analyst Team Management
6.1 Coach and Develop Team Members
6.2 Workload distribution and team calendar management (%)
Qualifikationen
Qualifications :
Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.
This position requires a minimum of 5 years of overall work experience. Preferred experience includes :
Education :
High School Diploma / (GED) is required, Bachelor's Degree is preferred. Recommended majors include :
Additional Knowledge :
Preferred experience with report development tools ( 5 years)
Skills :
Project Management skills
Project leader
Additional Skills :
Time - management, multi-tasking. Strong Communication
Recommended Prerequisites :
Team Leader, Project Management, Junior Business Analyst
Posting Statement
Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including (K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements.
EEO / Minorities / Females / Disabled / Vets
LI-JM2
BenefitsMitarbeiter EventsMitarbeiterrabatte möglichMitarbeiterhandy möglichMobilitätsangeboteBetriebliche AltersversorgungGesundheitsmaßnahmenCoachingKantine, CaféParkplatzBarrierefreiheit
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