Business development serp_jobs.h1.location_city

Job Description

Job Description

BDC Representative Job Description

Our company is looking for a BDC Representative at HYUNDAI MONTGOMERY to join our team at HYUNDAI MONTGOMERY AL

Responsibilities :

• Check email frequently and respond to inquiries immediately;
• Present initial financing options based on customer needs;
• Answer customer calls and establish follows-up with sales appointments;
• Deliver inquiries / messages intended for other sales personnel and departments promptly;
• Provide customers with initial product information and direct them to the appropriate dealership resources;
• Direct customers to product information resources, including those available on the internet;
• Handle all incoming internet and phone leads;
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management;
• Be available to promptly respond to live chat, phone and email inquiries in a professional and well-spoken manner;
• Follow up with leads that are not ready to make an appointment or no-show;
• Contacting clients prior to appointment date to confirm appointment;
• Mailing marketing letters to provided leads;
• Following up post visit to ensure customer satisfaction;
• Receiving inbound sales phone calls and leads;
• Placing outbound phone calls to potential leads.

Requirements :

Benefits :

We are a Drug Free Workplace and an Equal Opportunity Employer.