Business intelligence consultant [h1.location_city]
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Business intelligence consultant • garland tx
Data Analyst 5 (Business Intelligence Expert)
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Intelliswift Software IncTX - Plano- [job_card.full_time]
Customer Job
Data Analyst 5 (Business Intelligence Expert)
Job ID : 25-11376
Pay rate range : $70 / hour. to $75 / hr. on W2
Schedule : Hybrid, Mon-Thurs on site, Fri WFH / Remote
Top skills : SQL, Data Modeling, Python, Tableau
KEY RESPONSIBILITIES / REQUIREMENTS :
Business Intelligence Analyst proficient in SQL, Python, and Tableau.
Candidates should demonstrate the ability to create interactive dashboards and visualizations that drive business decisions.
This role plays a crucial part in developing impactful and engaging dashboard solutions that drive customer service strategy.
Require 5-9 years of experience, particularly within customer service operations.
Requirements -
- You are an expert in Tableau and can craft jaw-dropping dashboards that wow stakeholders and inform strategic decisions.
- You are a solid coder who uses either SQL & Python / Spark / R to deploy data solutions or data products into production.
- You are highly enthusiastic about uncovering actionable insights from data and conveying these insights to the business as stories that stick.
- You are a strong analytical person who loves solving business problems using massive data sets.
- You interface with leadership and team members to get clarity on your requirements, end goals, and deliverables.
- You are detail-oriented but never lose sight of deadlines.
- You always have an eye on the products you deployed and never assumes that everything is ok.
- You are comfortable following the procedures and coding standards set by the organization
- You have MS or BS in Mathematics, Computer Science, Engineering, or Economics (required).
- You have 3-6 years of experience in Customer Service functions for consumer products, retail, tech, telecom, or financial industries.
- You have 2-4 years of experience in a Big Data environment, specifically Hive / Spark where you have worked on solutions that scale smoothly on high-volume (1TB+) & high-dimensionality (500+ variables per schema) data.
- You have worked with massive structured / unstructured data sets before.
Must have Soft Skills –
o "Think and Jump right in" attitude
o Need to be an independent contributor, simultaneously valuing feedback from team members
o Be analytical and solve problems without losing sight of end goals
o Detail-oriented but never lose sight of deadlines
o Clearly understand and agree on the standards set by the leadership and how they will be evaluated
o Maintain standards most of the time however, should voice new procedures and systems
o Need to be able to empathize with the team and be able to control his / her internal state to handle the workload during ambitious targets.
o Given ambitious deadlines , be proactive and extract clarity on requirements, deliverables and tasks from PM and leadership
o Constantly check on models and not assume that things are ok.
Core Responsibilities
Data - Responsibilities
Compliance - Responsibilities
Should have Knowledge and Experience
o Telecom / retail / e-commerce / consumer packaged goods (CPG), Mobile or Consumer electronics industries