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Sr. Manager, Business Operations

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world's first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.

The company's proprietary Level 4 autonomous technology, Gatik Carrier, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.

About the Role

The Sr. Manager, Business Operations will lead the planning, execution, and continuous improvement of critical business operations across the organization. This role spans the full lifecycle of operations - from procurement and vendor management to deployment, scaling, and long-term optimization. The position requires a balance of strategic thinking and hands-on execution, ensuring operational readiness, efficiency, and scalability in a fast-paced environment. This leader will partner with cross-functional teams including engineering, product, finance, compliance, and external vendors to drive accountability, improve processes, and enable sustainable growth. The role emphasizes data-driven decision-making, effective resource allocation, and building repeatable frameworks that maximize ROI and deliver successful business outcomes.

This role is onsite 5 days a week at our Mountain View, CA office!

What You'll Do

• Own the end-to-end business operations lifecycle, from procurement and integration through deployment readiness, scaling, and ongoing support - with a direct focus on enabling in-fleet operations.
• Lead cross-functional planning and execution to ensure seamless transitions of vehicles and equipment through each stage of the operational lifecycle.
• Optimize fleet resource allocation and reassignment decisions by analyzing utilization, downtime, costs, and deployment timelines.
• Partner with Finance on forecasting, ROI modeling, and cost management across fleet procurement, maintenance, and redeployment.
• Negotiate with vendors and manage external partners to ensure vehicles, equipment, and services meet operational, cost, and quality requirements.
• Establish scalable procurement processes, vendor performance frameworks, and analytics to support multi-site fleet expansion.
• Oversee operational health programs and fleet readiness playbooks to maximize uptime, minimize disruptions, and ensure continuity of service.
• Collaborate with product, engineering, and safety teams to integrate fleet performance insights into planning, design, and long-term strategy.
• Drive continuous improvement initiatives across procurement, maintenance, and fleet reliability, using data insights to increase efficiency and scale operations.

What We're Looking For

Salary Ranges - $160,000- $220,000

More About Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik's well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Taking Care of Our Team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment's sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect, and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.