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Call center representative • cleveland oh
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Healthcare Call Center Representative
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MDS Communications CorporationOhioHealthcare Call Center Representative
VirtualVocationsCleveland, Ohio, United States- serp_jobs.job_card.full_time
A company is looking for a Remote Healthcare Call Center Representative. Key Responsibilities Handle telehealth-based phone calls and email inquiries regarding insurance verifications, billing questions, and prescription issues Assist patients in scheduling appointments and provide technical support for telehealth visits Investigate and escalate patient reports concerning costs and insurance coverage Required Qualifications High school diploma, GED, or college degree Successful completion of a customer service assessment and typing test Complete a mandatory paid training program with 100% attendance Successful completion of a background check Availability to work flexible hours, including weekends