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Louisiana Gateway PortBelle Chasse, LA, United States- [job_card.full_time]
Chief Operations Officer (COO)
Location : Louisiana Gateway Port, Plaquemines Parish, LA
Reports To : Executive Director
Employment Type : Full-Time, Executive Level
Position Summary
The Chief Operations Officer (COO) at the Louisiana Gateway Port in Plaquemines Parish, Louisiana joins the C-suite comprised of the Executive Director of the Port, the Chief Administrative Officer, Chief Legal Officer and Chief Financial Officer to contribute to the execution of the Master Plan and Strategic Vision of the Executive Director and Port Commission. This leader provides executive leadership over all operational functions of the fastest-growing port in the nation. This includes operational process control, oversight of marine terminal logistics, ferry services, infrastructure projects, emergency response, and port security. The COO directly supervises the Director of Vessels & Safety and the Director of Infrastructure Projects, ensuring alignment of operations with strategic priorities and regulatory compliance. Serving as the primary backup on all operational matters to the Executive Director, the COO ensures continuity of leadership across all operational matters, driving efficiency, resilience, and innovation while managing a workforce of approximately 61 employees.
Key Responsibilities
Operational Leadership
- Develop and implement operational policies, procedures, and performance metrics, to include using the ISO 9001 system.
- Direct and manage all port operations, including operational and safety tenant relationships, ferry services, and emergency response.
- Provide executive oversight of the Director of Vessels & Safety and the Director of Infrastructure Projects, ensuring operational excellence and strategic alignment.
- Supervise safety and fire rescue teams, ensuring readiness, training, and emergency response capabilities.
- Supervise ferry and maintenance teams, ensuring readiness, training, and customer service and safety capabilities.
- Coordinate vessel scheduling, dock assignments, and traffic control on the Mississippi River.
- Develop and manage operational budgets, monitor variances and implement corrective measures.
Security Management
Maintenance & Infrastructure Oversight
Strategic Planning & Execution
Grant & Regulatory Compliance
Team Management & Development
Stakeholder Engagement
Crisis Management
Qualifications
Preferred Certifications & Skills
Work Environment
Compensation & Benefits