Chief learning officer [h1.location_city]

In this highly visible leadership role, the Chief People Officer (CPO) will be recognized as an experienced HR expert. He / she will be charged with driving human resources / risk management initiatives that enable them to be fully integrated into our business operations and play an integral role in the achievement of our strategic plan. The CPO will lead and mentor a department of HR professionals and serve the needs of over 300 staff. In this role, he / she will be a trusted member of the leadership team and to staff across the entire organization.

Our work is complex and we operate in a highly regulated / monitored environment with multiple business models given the various programs and social enterprises operated. In this environment, attracting, retaining, inspiring and engaging skilled and talented people is critical to our success. The CPO will oversee all human resource functions including but not limited to talent management, benefits administration, workers compensation compliance and safety, employee relations and risk management. He / she will work with leaders to provide support and guidance in related HR issues, including managing recruitment and turnover, developing performance reviews and analyzing performance data for trends and other valuable information.

The CPO will be a proactive creative thinker who is able to build trusted relationships and play a key role in helping Arc Broward be efficient, effective, and productive in achieving our mission.

Essential Job Functions / Duties

• Complete responsibility for all Human Resource and certain Risk Management functions, providing leadership in developing and executing human resource strategy and fostering continuous improvement in all HR key indicators / benchmarks.
• Build and lead an effective, respected, and lean HR / Arc Educates (professional development) team that is business savvy, customer service focused and results oriented. The function will be viewed at all levels to be expert, confident, strategic, operational, effective, and vital to the organization’s success.
• Maintain knowledge of industry trends and employment legislation. Be aware of evolving government influences on management, policies, processes and practices and work to ensure that the organization follows all applicable federal and state laws and regulations concerning employment practices.
• Routinely review and make recommendations to leadership for improvement of the organization’s policies, procedures, and practices on personnel matters.
• Identify, develop, and direct a variety of activities to improve organizational effectiveness, employee engagement, and the quality of work life for all staff. Assist in the development of new ways of doing things to deliver better results and effectively lead organizational change.
• Drive key talent management initiatives involving talent acquisition / retention, compensation & benefits administration, performance management, succession planning, and employee engagement.
• Collaborate with leadership, hiring managers, marketing team and the recruiter to promote our brand, establish strategies to build the talent pipeline and attract qualified and diverse candidates. Provide direction and oversight and supports managers in the hiring process. Effectively coordinates all recruitment and onboarding activities.
• Responsible for departmental budget and ensure necessary resources will be available for successful implementation and management of department activities.
• Provide oversight to maximize the organization’s HRIS system – UKG Pro – to drive optimal business results. Capture key metrics using the system’s reporting and workforce analytics tools.
• Work directly with department managers to assist them in carrying-out their responsibilities on personnel / employee relations matters.
• Manage relationships with external vendors and consultants for health and other benefits. Evaluate, recommend, and implement benefit plan changes to help ensure benefits provided are market competitive and cost effective. Manage compliance of health and other benefit programs.
• Participate on committees (e.g. Safety Committee, Corporate Compliance, etc.) and special projects (strategic plan initiatives) and seeks additional responsibilities.
• Maintain a high level of visibility with employees at all levels to foster respectful, trusting, and credible relationships.
• Provide direction and oversight for the development and administration of HR policies and practices to ensure compliance with related state and federal programs and legislation, regulations, contractual requirements, and guidelines and to operate in a way consistent with organization strategy and culture.

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