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Chief operating officer • charleston sc
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Chief Operating Officer
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Chief Operating Officer
The Chief Operating Officer (COO) is a key executive leader responsible for driving performance and operational excellence across the Beemok Hospitality Collection (BHC) portfolio. This role ensures every property and experience reflects our commitment to world-class luxury and Charleston-rooted hospitality.
The ideal candidate is a proven hospitality leader with a track record of multi-property success, operational innovation, and brand growth in the luxury space. As a core member of the Senior Leadership Team (SLT), the COO provides vision, leadership, and hands-on management to elevate performance across hotels, restaurants, and emerging ventures.
Through strategic focus, operational discipline, and an unwavering commitment to the guest experience, the COO will help position BHC as the benchmark for modern, intentional hospitality.
Duties & Responsibilities :
Strategic Leadership :
- Develop and implement operational strategies that enhance service quality, operational efficiency, and profitability across all BHC entities.
- Partner closely with the President, Managing Directors, and property leadership teams to execute both short- and long-term business objectives.
- Champion the company's mission, vision, and values, ensuring that every property reflects BHC's brand promise of authentic, elevated hospitality.
- Drive organizational alignment, foster collaboration, and consistent standards across all hotels, clubs, parks, and food & beverage operations.
- Oversee performance management for all property-level Managing Directors and operational leaders, ensuring accountability to BHC performance standards.
Operational Excellence & Guest Experience :
Financial Stewardship :
Compliance & Risk Management :
People Leadership & Culture :
Cross-Functional Collaboration :
Required Skills & Experience :
Physical Requirements :
BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, gender, national origin, religion, or any other factor or characteristic protected by applicable law.