Chief risk officer Jobs in Grand Rapids, MI

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Risk Control

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$126,500.00 - $208,700.00

Target Openings

1

What Is the Opportunity?

Under general direction, responsible for the ownership of the Property Technical Discipline in Assigned Territory, which includes: Conducting quality Risk Assessments, assisting customers with Loss Control, providing consultation to Staff and Business Partners, and helping identify needs for Technical Training of Regional Specialist Consultants (RSCs), and Staff in assigned territory. This job serves as a technical resource to Risk Control Consultants and Underwriters and as a mentor to others. As a Senior Risk Control Specialist, has the ability to handle the most complex assignments based on technical complexity, customer service expectations, high challenge, high visibility, etc. Exhibits exceptional technical skills as well as above average interpersonal skills, training ability, etc. Ability to handle some duties of the Technical Director (e.g. job assignment responsibilities in the Director's absence, meeting attendance.) This position influences but does not manage others.

What Will You Do?

• Maintain a consistent field presence, spending approximately 20% - 50% of the time with customers, either onsite or virtually. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Conduct risk evaluations of Travelers customers of the highest complexity, identifying exposures, loss controls, and opportunities for improved risk management. Share findings with Underwriting to support effective risk pricing.
• Leverage expert consulting skills to educate customers on how they can better manage risk and influence them to adopt recommended changes.
• Mentor Risk Control consultants and less experienced Specialists to support their development within the discipline. This will entail reviewing the survey reports of consultants and Specialists for accuracy and thoroughness (peer reviews), helping newer Specialists to prepare for customer surveys, and providing regular guidance and feedback on technical matters.
• Hone expertise within the discipline by studying emerging issues, tracking loss trends in claim data, and occasionally attending industry conferences. As a subject matter expert, educate and deliver targeted trainings to Risk Control consultants, Specialists, customers, and business partners on discipline-specific topics.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor's degree in engineering, engineering technology, or a science discipline.
• Eight or more years of experience with demonstrated expertise within the property risk control/engineering discipline.
• Certification in one or more recognized risk control disciplines such as PE, CFPS, etc.
• Strong verbal and written communication skills to simplify complex technical information and deliver recommendations to audiences of varying levels of expertise.
• Coaching and talent development skills including ability to mentor, motivate others, and provide feedback.
• Expert understanding of risk control's role in commercial lines insurance products, services, and risk selection practices.
• Expert interpersonal and influencing skills to build credibility with internal and external customers and encourage others to act on recommendations.
• Expert organizational and time management skills to manage priorities, plan work, and meet business partner expectations.

What is a Must Have?

• Bachelor's degree in a science or engineering discipline.
• Six years of risk assessment/consulting experience within the property discipline or fire protection industry.
• Valid driver's license.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

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