Claim representative [h1.location_city]
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Claim representative • cleveland oh
Warranty Claim Associate
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IICRCCleveland, OH, USWarranty Claim Associate
VirtualVocationsCleveland, Ohio, United States- [job_card.full_time]
A company is looking for a Warranty Claim Associate - Level III.
Key Responsibilities :
Process warranty-related information in databases and manage the lifecycle of extended warranty requests
Serve as a primary point of contact for customers, responding to service requests and providing support
Participate in cross-training initiatives to support related functions and improve processes
Required Qualifications :
High school diploma or equivalent experience
Significant relevant work experience or specialized skills obtained through education or training
Proficiency in Business Management System (BMS) and ECW systems
Familiarity with OneC or similar service request platforms
Prior experience in a dealership or warranty-related field is preferred