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Sr Claims & Recovery Analysis Loss Specialist
Come join our amazing team and work remote from home! The Sr Claims & Recovery Analysis Loss Specialist is responsible for ensuring the proper incurred losses were identified and the financial reconciliation is accurately completed on all liquidated loans. Key reviewer of loss analysis decisions which include validating the determined responsibility and root cause for avoidable losses, ensuring they meet quality expectations and reflect proper decision rationale and supporting evidence and identify any bill back opportunities. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $23.00 / hr - $26.50 / hr.
What you'll do :
- Review reconciliation of all loan advances once the GSE or Government Mortgage Insured "expense" claim has been paid.
- Confirm all prior tasking in LoanServ has been completed as well as update approval tasks as required per job aid upon the date the action occurs.
- Issue corrections identified during the Quality Review Process, communicating findings to Loss Specialist for remediation. Ensure Loss Specialist provides corrections as needed.
- Responsible for learning new skills and expand job knowledge to better perform assigned duties.
- Maintain monthly performance in alignment with quality expectations.
- Analyze multiple data elements in order to confirm the proper decision rationale and approve evidentiary support is included and written summaries are accurate.
- Validate research on incurred losses, using analytical skills and subject matter knowledge to confirm responsibility and bill back opportunities.
- Responsible for staying abreast of relevant changes to GSE or Government Mortgage Insured guidelines, industry standards and client expectations.
- Ensure timely completion of projects and tasks when assigned. If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date.
- Look for opportunities to improve the department's processes and procedures, to reduce costs and eliminate non-essential and manual processes and activities.
- Keep Team Lead and Supervisor informed of all trends and problems including, but not limited to, exceptions identified in review of Loss Analysis processes.
- Moderate working knowledge of all Default Servicing processes up to and including Loss Mitigation, Bankruptcy, Foreclosure, Conveyance and Claims in addition to mortgage servicing state, federal and agency guidelines and timelines.
- Moderate background in financial and loss analysis including ability to determine : all funds / advances due CMS have been recovered.
- Moderate ability to conduct quality assurance reviews.
- Preferred Accounting Background Must possess the ability to complete financial reconciliations.
- Moderate computer skills with MS Word, Excel.
- Strong attention to details and excellent time management and organizational skills.
- Comprehensive writing skills, including proper punctuation and grammar, organization, and formatting.
- Ability to work under general direction to accomplish department goals and reduce / mitigate financial loss to CMS and its Clients.
- Ability to substantiate facts and properly document them.
- Ability to work effectively and develop rapport with all levels of staff, management, Investors / Insurers and 3rd parties.
- Ability to make decisions that have moderate impact to immediate work unit.
- Ability to identify urgent matters requiring immediate action and properly escalating them.
- Ability to handle multiple tasks under pressure and changing priorities.
What you'll need :
Our Company :
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate.
What We Offer :
Notice to all applicants : Carrington does not do interviews or make offers via text or chat.
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.