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Claims assistant • chicago il
- [promoted]
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Job Title : Claims Assistant
The Claims Assistant plays a key role in ensuring the seamless execution of services through effective communication, and continuous process improvement. This position is responsible for supporting the claims team while identifying and executing opportunities for growth, operational efficiency, and financial performance. The Claims Assistant will work collaboratively with the Account Executive Team and Clients to develop strategies and goals that align with the company's strategic initiatives and core values. This individual will achieve customer service level agreements (SLAs) and foster relationships with clients and claims staff to enhance program capabilities. This role will begin onsite and can transition to a hybrid schedule of 3 days in the office and 2 days working from home, depending on performance, job knowledge, and operational needs. Core responsibilities include :
- Set up new losses
- Manage Corporate Claims email inbox
- Wage Calculations
- Subpoenas
- Request medical records
- Follow up with required paperwork
- TTD & Maintenance payment schedules
- Index queue in Vision
- Handle all paper mail, including scanning and uploading documents to claim files
- Scan / attach documents to claims in Origami claim system
Reports to : Senior Account Managers & VP of Client Network Services
Collaboration : Workers Compensation Director
Requirements :
Benefits :
About Us : Headquartered in Chicago, RISING Medical Solutions is a privately held, financial solutions organization offering medical cost containment and care management services. With offices, providers, and case managers nationwide, RISING provides comprehensive medical claims solutions to our valued clients : insurance carriers, Fortune 1000 employers, third party administrators, and government organizations. At RISING, we're committed to :
Physical / Mental Demands :