Claims examiner Jobs in Charlotte, NC

Senior Credit Examiner

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

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This job is responsible for performing transaction reviews, including assessing the quality of credit decisions, managing portfolios, and evaluating the effectiveness of credit management processes. Key responsibilities include participating in credit review examinations and continuously testing activities across various portfolios within Enterprise Credit to evaluate credit strategies. Job expectations include supporting conclusions through fact-based analysis, influencing senior leaders, and leading special projects.

Through examinations and monitoring, Credit Review provides an independent assessment of credit decisions and the effectiveness of credit processes across the bank's credit platform, identifies existing and emerging risks, and reports its findings to various stakeholders, including executive management, the Board of Directors or committee thereof, external auditors and regulatory agencies.

Participates in credit review examinations and continuous testing activities across various commercial credit portfolios within Enterprise Credit. The Sr. Examiner will work with examination teams to assess the quality of credit decisioning, portfolio management, risk recognition practices and the effectiveness of credit management processes. This individual will also assist in the continuous testing of various portfolios by performing transaction reviews of new and existing clients to evaluate appropriateness of client selection, adherence to underwriting expectations, quality of ongoing monitoring and risk rating accuracy to proactively identify emerging risks and their impact on portfolio credit quality.

The Sr. Examiner is generally tasked with the review of more complex transactions. Lastly, may be asked to lead special projects in addition to testing responsibilities in order to support team goals related to exam activities, issues management, reporting etc. This specific role will support ongoing testing and assessments of structured transactions and counterparty credit risk within Global Markets, Financial Institutions and Global Wealth and Investment Management portfolios.

Provides expertise, advice and counsel based on advanced business and/or credit review experience to a complex business and/or across several business groups. Provides leadership for projects and team activities. Functional responsibilities include establishing Monitoring Plans for assigned credit portfolio, assessing associated Level and Direction of Risk ratings and acting as Examiner-in-Charge/EIC. Proactively implements credit review strategy for the sound application of risk based practices by defining scope, program, and review and exam procedures. Exercises judgment and influences senior business managers and peers. Drives completion of credit issues. Helps business partners balance their business strategy with appropriate risk management controls. Contributes to the development, implementation and communication of Credit Review's missions, goals and strategies. Interacts with regulatory agencies, external consultants and other internal risk management groups. Assesses and advises on the impact of industry-level, geo-political and economic trends to credit portfolios.

Responsibilities:

• Performs transactional testing of credit process execution of new and existing clients
• Supports conclusions through fact-based analysis, proposing suggestions and influencing senior leaders
• Participates in examination activities, occasionally leading exams
• Identifies, assesses and reports on existing and emerging risks
• Drive a culture of continuous improvement by leading or participating in complex or multiple projects
• Achieve continuous testing goals by producing quality, timely work
• Maintain well-written, easy to follow work papers in accordance with Credit Review guidelines and best practices
• Raise potential areas of concern for QA team to review
• Actively engage with Corporate Audit to ensure ongoing awareness of review activity, coordination, and ongoing risk assessment
• Support enterprise initiatives related to operational excellence and adoption of AI tools to continuously improve our work processes

Required Qualifications:

• 10+ years of direct commercial credit experience
• Bachelor's Degree with a preference in finance, accounting, economics or other business concentration
• Solid, 5+ years experience commercial credit experience (direct lending, workout, risk management and/or regulatory)
• Ability to support conclusions through fact-based analysis and ability to influence senior leaders
• Excellent credit analysis, project management and leadership skills
• Strong organizational and communication skills, both written and verbal
• Ability to manage multiple complex tasks while delivering high quality results.
• Expert Financial Analysis Skills
• Deep knowledge of Loan Structuring and underwriting
• Experienced in Credit and Risk Assessment
• Issue Management and Resolution
• A strong knowledge of Regulatory Compliance
• Excellent skills in building and maintaining business relationships.

Desired Qualifications:

• Demonstrated experience in identifying, assessing and reporting on existing and emerging risks
• Experience with direct applicability to Credit Review responsibility
• Ability to coach/mentor new or less experienced associates
• Strong Counterparty Credit Risk background and/or Global Markets experience preferred

Skills:

• Financial Analysis
• Internal Audit Review
• Loan Structuring
• Research Analysis
• Underwriting
• Business Acumen
• Credit and Risk Assessment
• Critical Thinking
• Issue Management
• Risk Management
• Collaboration
• Due Diligence
• Regulatory Compliance
• Relationship Building
• Written Communications

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)Pay and benefits informationPay range$130,000.00 - $160,600.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.