Claims serp_jobs.h1.location_city

Lead Property Claims - Energy & Construction

Location : New Orleans and Houston, TX

Work Arrangement : Hybrid (2-3 days a week in the office)

The salary range for this role is between $124,000-$204,000

The Opportunity

The purpose of this role is to oversee the examination, evaluation, and processing of complex Claims estimates and paid Claims values, ensuring adherence to policy terms and conditions in alignment with the QBE Claims Philosophy. The role also entails supporting the claims function in specific insurance classes to drive operational efficiency, efficient claims settlement, and fair resolution of claims disputes in line with company guidelines and philosophy.

Responsibilities

• Support the implementation and communication of the Claims strategy to enable the delivery of overall business targets.
• Contribute to the development of appropriate strategies, processes, and procedures for the Claims operation to support the delivery of business targets.
• Assist in the forecast of Claims activity through analysis of business levels and knowledge of the Claims environment to support decision-making.
• Develop and implement processes and procedures to ensure compliance with both statutory and corporate service standards and statutory regulations.
• Maintain efficient handling of own caseload to ensure the prompt, timely, and effective handling of Claims.
• Resolve customer service issues to ensure their prompt and timely resolution.
• Develop and maintain good client relationships with the insured, agents, service providers, and the general public.
• Ensure recoverable amounts are assessed and effectively followed up and approving significant claims within written authority levels.

Work Experience

Necessary Work Experience includes :

Preferred Work Experience includes :

Qualifications

Necessary Qualifications include :

Preferred Qualifications include :

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Travel Frequency

Occasional (approximately 5-10 trips annually)

US Only - Physical Demands

General office jobs : Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

Compensation Package

The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to :

To learn more, click here : Benefits | QBE US

Why QBE?

At QBE, we're enabling a more resilient future for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success and we can be part of yours!

Equal Employment Opportunity

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.

Skills

Analytical Thinking, Claims Administration, Claims Settlement, Communication, Conflict Resolution, Critical Thinking, Customer Service, Customer Value Management, Detail-Oriented, Insurance Claims Management, Intentional Collaboration, Managing Performance, Policy Management, Regulatory Compliance, Stakeholder Management

How to Apply :

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity :

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.