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Claims manager Jobs in Pasadena, CA

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Claims manager • pasadena ca

Last updated: 3 days ago

Fractional Customer Service (Claims) Manager

Silva-Lining HRlos Angeles, CA, US
Remote
Full-time

Fractional Customer Service (Claims) Manager.This role requires a highly organized and proactive individual with experience in claims management, client communication, ticket pipeline management, a... Show more

Claims Technical Director Excess Claims

Great American CustomLos Angeles, CA, United States
$168,820.00 yearly
Full-time +1

Claims Technical Director - Excess Claims.Working for a leader in the insurance industry means opportunity for you.Great American Insurance Group's member companies are subsidiaries of American Fin... Show more

Claims BUSINESS ANALYST

RIT SolutionsLos Angeles, CA, United States
Full-time

Hybrid 3 Days a week: Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock... Show more

Principal Claims Consultant

ArcadisLos Angeles, CA, United States
$130,000.00 yearly
Full-time +1

Arcadis seeks a Principal Claims Consultant with a broad and established construction network to join our team in Southern California.As a Principal Claims Consultant, you will have the opportunity... Show more

Sr. Manager - Claims

Astrana HealthMonterey Park, CA, United States
$125,000.00 yearly
Full-time

We're looking for a Claims Operations leader who enjoys balancing people leadership with operational execution.In this role, you'll oversee daily claims processing, drive quality and turnaround tim... Show more

Manager, Claims Compliance

LOS Angeles Care Health PlanLos Angeles, CA, United States
$117,509.00 yearly
Full-time

Job Category: Claims Department: Core Admin Ops - Claims Admin Location: Los Angeles, CA, US, 90017 Position Type: Full Time Salary Range: $117,509.Care Health Plan is an independent public agency ... Show more

Claims Technical Director Excess Claims

Great American Insurance GroupLos Angeles, CA, United States
$168,820.00 yearly
Full-time +1

Claims Technical Director - Excess Claims.Working for a leader in the insurance industry means opportunity for you.Great American Insurance Group's member companies are subsidiaries of American Fin... Show more

Claims Adjuster

Kinetic Personnel Group, Inc.Monrovia, CA, US
$55,000.00 yearly
Full-time
Quick Apply

Kinetic Personnel Group is seeking an experienced Property Damage.This role is responsible for providing high-quality customer service while managing a volume of property damage claims.The ideal ca... Show more

Sr. Manager - Claims

Astrana Health, Inc.Monterey Park, California, US
$125,000.00 yearly
Remote
Full-time
Quick Apply

We’re looking for a Claims Operations leader who enjoys balancing people leadership with operational execution.In this role, you’ll oversee daily claims processing, drive quality and turnaround tim... Show more

Senior Claims Specialist

Westfield InsuranceLos Angeles, CA, United States
Full-time

Commercial And Financial Lines Claims Manager.Directly handle, manage and/or oversee commercial and financial lines Public and Private D&O, Financial Institutions E&O, EPL, Fiduciary and Crime/Fide... Show more

Senior Claims Specialist

WestfieldLos Angeles, CA, United States
Full-time

Commercial And Financial Lines Claims Manager.Wilshire Boulevard, Los Angeles, CA, 90036, US (Hybrid).Directly handle, manage and/or oversee commercial and financial lines public and private D&O, F... Show more

Claims Manager Architects & Engineers

BeazleyLos Angeles, CA, United States
Full-time

Claims Manager Architects & Engineers.An independent claims handler who will manage and oversee the end-to-end claims process for a wide variety of matters under Architects & Engineers Contractors... Show more

Claims Examiner

VenbrookLos Angeles, CA, United States
$77,500.00 yearly
Full-time

Senior Claims Examiner, Public Entity.Location: Onsite - Downtown LA.Company Overview: Venbrook Claims is the claims business group of Venbrook Group, LLC, a holding company with subsidiaries engag... Show more

Manager, Claims Compliance

Mitchell MartinLos Angeles, CA, United States
Full-time

Join our team in Los Angeles as a full-time Manager responsible for ensuring compliance in claims operations.This role involves regulatory interpretation, compliance monitoring, and the development... Show more

Claims Account Manager, Wholesale

AXA XLLos Angeles, CA, United States
$139,300.00 yearly
Full-time

Claims Account Manager Wholesale.As a Claims Account Manager - Wholesale, you will be responsible for claim account management functions for customers in our growing Wholesale (Programs, Excess & ... Show more

Claims Technical Director – Excess Claims

GAIC Great American Insurance CompanyLos Angeles, CA
$168,820.00 yearly
Full-time +1

Working for a leader in the insurance industry means opportunity for you.Great American Insurance Group’s member companies are subsidiaries of American Financial Group.We combine a "small company" ... Show more

Claims Supervisor

Knight Management Insurance ServicesLos Angeles, CA, United States
Full-time

Los Angeles | Remote/Hybrid/In-Office (In-Office Preferred) | Auto Insurance Claims.Pay Range: $75,000- $98,000 Per Year.The exact starting compensation to be offered will be determined at the time... Show more

Claims Auditor

Health Source MSOAlhambra, CA, US
Full-time

Job Description: Claims Auditor will be responsible for auditing claims processed by Claims Examiners.Responsibilities include, but not limited to: Maintain up-to-date knowledge of procedures for a... Show more

Claims Manager, Medicare Advantage Plan (Flexible-Hybrid)

UCLA HealthLos Angeles, CA, United States
$98,200.00 yearly
Full-time

Claims Manager Of The Medicare Advantage Plan.Work Location: Los Angeles, CA, USA.Onsite or remote flexible hybrid work schedule Monday - Friday, 8:00am-5:00pm PST.Salary Range: $98200 - 214600 Ann... Show more

Claims Adjuster

Kinetic Personnel GroupMonrovia, CA, US
Temporary

Job Summary Kinetic Personnel Group is seeking an experienced Property Damage Claims Adjuster for an insurance company in Monrovia, CA.This role is responsible for providing high-quality customer s... Show more

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The cities near Pasadena, CA that boast the highest number of claims manager jobs are:
Fractional Customer Service (Claims) Manager

Fractional Customer Service (Claims) Manager

Silva-Lining HRlos Angeles, CA, US
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Silva-Lining HR is seeking a Fractional Customer Service (Claims) Manager for a client to oversee and optimize the end-to-end claims process, ensuring timely resolution, operational efficiency, and exceptional customer experience. This role requires a highly organized and proactive individual with experience in claims management, client communication, ticket pipeline management, and cross-functional project coordination.

The ideal candidate is proactive, highly responsive, solutions-oriented, communicates with professionalism and empathy, and thrives in an environment that requires strong ownership, accountability, and follow-through.


Responsibilities

  • Oversee and manage the claims process to ensure timely and accurate resolution of customer issues
  • Manage and maintain the ticket pipeline in HubSpot for order-related concerns, claims, and follow-ups
  • Serve as the primary point of contact for all claim-related client communications, including phone and email support
  • Handle escalated or complex claims and provide effective resolution strategies
  • Lead project management efforts for claims resolution, including task delegation and coordination with internal team members, vendor partners, shipping providers, and repair services
  • Monitor claims workflows to ensure deadlines and service expectations are consistently met
  • Measure and analyze claim-related KPIs, including response times, resolution timelines, customer satisfaction, and operational efficiency
  • Collaborate cross-functionally to improve claims handling procedures and customer service processes
  • Analyze claims data to identify trends, recurring issues, and opportunities for process improvement
  • Ensure compliance with company policies, procedures, and industry regulations
  • Provide guidance, coaching, and support to customer service representatives as needed


This is a fractional, fully remote contractor opportunity requiring approximately 10 hours per week (around 2 hours daily), with availability aligned to EST business hours.


  • Bachelor’s degree and/or equivalent related field experience
  • 3–5 years of experience in claims management, customer service, or a related operational support role
  • 2+ years of experience using HubSpot or similar CRM/ticketing platforms
  • Proven experience with Shopify and project management software
  • Strong project coordination skills with the ability to manage multiple moving parts simultaneously
  • Excellent communication and interpersonal skills, particularly in client-facing situations
  • Proficiency in claims management software and customer support systems
  • Strong analytical skills with the ability to interpret data and generate actionable reports
  • Highly detail-oriented with excellent organizational and time management skills
  • Previous management experience overseeing teams, monitoring performance, and maintaining quality control standards
  • Strong leadership skills with the ability to motivate, guide, and support team members
  • Comfortable working independently in a fully remote environment
  • Ability to manage sensitive customer situations with professionalism, urgency, and empathy