Claims manager [h1.location_city]
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Claims manager • washington dc
- [promoted]
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Job Description
Job Description
SUMMARY :
This position is responsible for investigating claim denials; performing claim rebills; scanning & mailing documents; handling large volumes of documents; researching using hospital and insurance portals; opening, sorting, and importing incoming correspondence; contacting health insurance companies in order to obtain the status of previously submitted appeals.
DUTIES AND RESPONSIBILITIES :
- Investigates Claims Denials.
- Handles large volumes of documents, including accurately scanning and mailing documents.
- Utilizes increased knowledge of the industry, hospital revenue cycle, and payers / insurance companies to document the account and provide information and details to support paralegal’s / attorney’s pursuit for additional reimbursement.
- Works within the client’s Patient Accounting system, payer portals and / or websites, and will utilize proprietary software to research accounts in the work queue.
- Is comfortable, skilled, assertive, cordial, and professional on the telephone to follow up on submitted appeals.
- Opens, sorts, and imports incoming correspondence into the office database.
- Navigates through various computer systems and applications to find information about insurance claims.
- Greets and assists onsite guests.
- Answers calls for Claim status and Appeal status.
- Performs any other administrative duties as may be necessary.
- Performs other related duties as assigned by management.
QUALIFICATIONS :
Previous experience in office administration or another related field.
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COMPETENCIES :