Claims representative serp_jobs.h1.location_city

A client of Innova Solutions is immediately hiring for a  Warranty Claims Specialist,

Position type : Full time Contract

Duration : 6 Months

Location : Warranty Claims Specialist

As a Warranty Claims Specialist , you will :

• Review the claims / appeals and all documentation supplied by the center, time controls, technician repair notes, customer complaint vs. repair performed, authorizations obtained, technician efficiency, test results, and use sound judgement and decision-making skills to execute the appropriate action on claim payment.
• Provide feedback to the Warranty Claims Administration Lead and / or other colleagues in the department that assist them with future decisions regarding claim issues, new CAESAR rules or Warranty Parts Return.
• Communicate to center / dealers that do not comply with warranty policies and procedures the proper procedure to submit claims.
• Research documentation (Repair instructions, bulletins, Repair Orders, etc), systems (AIR, FBM, etc), and CAESAR rules to detect inaccuracy and inefficiency; identify actions to take to align the disputes.
• Identify claims in review that could potentially be paid automatically by the system. Notify the Claims Administration Lead of findings.
• Internal communication with various departments to verify parts availability, product trends and technical repair instructions.
• Responsible for processing warranty claim submissions according to the applicable policies and procedures, including (but not limited to) Warranty department procedural documentation, technical service bulletins and repair instructions, applicable warranty coverage, etc.
• Warranty claims are submitted from the dealer service provider to the claims department via CAESAR (claims management system).
• Individual claims are processed accordingly based on the information assessment, within the scope of Policy. Where additional information is needed, contacting Center Warranty Administrators directly, requesting additional paperwork, talking to Policy Group, or technical experts for clarification on the requirements or instructions, to more accurately process claims

The ideal candidate will have :

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.

ASK ME HOW

Thank you!

Soni Kumari

PAY RANGE AND BENEFITS :

Pay Range

Benefits :   Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).