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Clerical serp_jobs.h1.location_city

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Clerical • killeen tx

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Call Center-Inbound - GENERAL CLERICAL

Call Center-Inbound - GENERAL CLERICAL

Crouch Staffing Solutions, Inc.Killeen, TX, US
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Crouch Staffing Solutions, Inc.Call Center CSR for a local Killeen business.Description / Responsibilities / Essential.Customer Service Representative needed to interact with customers, provide informa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center-Inbound - GENERAL CLERICAL

Call Center-Inbound - GENERAL CLERICAL

Crouch Staffing Solutions, Inc.Killeen, TX, US
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  • serp_jobs.job_card.full_time
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Job Description

Job Description

Crouch Staffing Solutions, Inc. is recruiting for a non-remote Call Center CSR for a local Killeen business.

Location : Killeen, TX 76504

Category / Industry : Clerical

Job Title : Call Center CSR

Job Type : Full-time

Pay / Salary : $15.00 per hour.

Hours of Work : 8 : 00am to 5 : 00pm Monday -Friday.

Job Description / Responsibilities / Essential Functions :

Customer Service Representative needed to interact with customers, provide information in response to inquiries about products and services, and handle and resolve complaints. Duties will include :

  • Confer with customers by telephone or by email to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Perform verification checks to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions and / or transactions; record details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Must pass criminal background check and drug screening.

Preferred Qualifications :

  • High School Diploma or GED required.
  • A minimum of 6 months of experience is preferred.
  • Prefer a candidate with strong customer service and phone etiquette skills. Strong Data Entry and basic computer skills are needed.

    • Apply at www.crouchstaffing.com