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Clerical • worcester ma

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DGCE Clerical Support (Part-time, Non-Benefited) 1 Position

DGCE Clerical Support (Part-time, Non-Benefited) 1 Position

Worcester State UniversityWorcester, MA, US
[job_card.full_time] +1
Associate Dean of Online, Graduate and Continuing Education.This position supports the DGCE front desk in serving students, faculty, parents and staff at the University. It involves in-person and ph...[show_more][last_updated.last_updated_30]
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High School Student Clerical Intern

High School Student Clerical Intern

UMass Memorial HealthWorcester, MA, US
[job_card.full_time]
At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities.Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the prem...[show_more][last_updated.last_updated_variable_days]
DGCE Clerical Support (Part-time, Non-Benefited) 1 Position

DGCE Clerical Support (Part-time, Non-Benefited) 1 Position

Worcester State UniversityWorcester, MA, US
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  • [job_card.full_time]
  • [job_card.part_time]
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Job Description

TITLE : Clerical Support

DEPARTMENT : DGCE

SUPERVISOR : Associate Dean of Online, Graduate and Continuing Education

SCHEDULE : 15-18 hours a week, fully in-person (primarily 11 : 00am - 2 : 00pm, but schedule may be negotiable)

General Statement of Duties : This position supports the DGCE front desk in serving students, faculty, parents and staff at the University. It involves in-person and phone customer service as well as the registration of students into courses and providing information about our program and division. This position will also provide support for dual enrollment / early college programs including registration, roster management and other duties as assigned.

Responsibilities :

  • Provides general office assistance for the Division of Graduate and Continuing Education which may include, but not be limited to : answering phone calls, composing emails / correspondence, registering students into classes, assisting faculty with contracts, ordering materials / supplies, maintaining databases, and managing inquiries.
  • Provides outstanding customer service to current and prospective students and faculty.
  • Assists with planning and coordinating ceremonies and events.
  • Monitors DGCE general email.
  • Performs other duties as assigned by the Associate Dean of Online, Graduate and Continuing Education
  • Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students.
  • Performs other duties as assigned.

Requirements :

Required Qualifications :

At least 2-3 years of full-time or equivalent part-time administrative experience

Detail-oriented and organized with attention to accuracy

Strong communication skills, both oral and written

Ability to work effectively with a wide variety of individuals and groups

Proficient in Microsoft Word and Excel

Ability to perform duties above with or without reasonable accommodation

Ability to work independently and as a member of a team

Preferred Qualifications :

  • Previous work experience in higher education strongly preferred

    • Experience with higher education student information systems

    Experience with Google Workspace products, including Gmail and Google Drive

    Additional Information :

    Worcester State University is an Affirmative Action / Equal Opportunity Employer which seeks to reflect the diversity of its community.

    This is a part-time, non-benefited, hourly position.

    Hourly rate : $20 / hour