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Client associate • usa

Last updated: 3 days ago

Client Success Associate

BotsplashCharlotte, NC, United States
Full-time

We are seeking a passionate, driven, and customer-focused Client Success Associate to join our growing team.Botsplash partners with clients across the lending, fintech, and automotive industries, h... Show more

Client Reservations Associate

Amazing GetawaysHouston, Texas, United States
Remote
Full-time
Quick Apply

Our company needs to expand its remote team.In this role, you will coordinate client reservations and related arrangements such as lodging, activities, transportation, and event-related services.Th... Show more

Client Associate/Registered Client Associate

RBCRapid City, SD, United States
Full-time

Client Associate/Registered Client Associate.Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients.As a Clie... Show more

Client Associate

GallagherLas Vegas, Nevada
Full-time

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions.We help clients build better workplaces, where people ... Show more

Client Associate

WELLS FARGO BANKONEONTA, New York, United States of America
Full-time

Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors.Learn more about the career areas and business divisions at wellsfargojobs.Assist Finan... Show more

Client Associate

AplinUS
Permanent
Quick Apply

Location: Edmonton, AB, Canada Job Type: Permanent Date: 7/4/2022 Job ID: MJ88116774 Category: Accounting & Finance .Join a top employer and advance your career.Our client, in the wealth manag... Show more

Client Services Associate

Motion RecruitmentJacksonville, Florida, United States
Full-time

Grow your career as a Client Services Associate with an innovative global bank in Jacksonville, FL.Contract role with possibility of extension.Will require working a hybrid schedule 2-3 days onsite... Show more

Client Solutions Associate

BluWave, LPBrentwood, TN, United States
Full-time

Are you a relationship builder who loves talking to new people? Are you curious about all aspects of business? Do you love solving complex problems in a fast-paced environment and going to any leng... Show more

Client Success Associate

ColorwaveWashington, DC, United States
Full-time

Founded in 2009, Zest AI has been pioneering innovative AI technology with a mission to expand credit access to create opportunities for more Americans to pursue their financial goals.Zest AI is tr... Show more

Client Associate

Wells FargoSherman, TX, United States
Full-time

Client Associate in Wealth and Investment Management.Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors.Learn more about the career areas ... Show more

Client Associate

Minnesota JobsMinneapolis, MN, United States
Full-time

Client Associate/Registered Client Associate.Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients.As a Clie... Show more

Client Associate

D.A. DavidsonKlamath Falls, OR, United States
Full-time

Davidson, an employee-owned Financial Services firm, is seeking an exceptionally sharp, motivated and detail-oriented Client Associate to join our team.In this team-critical role, you will work alo... Show more

Client Associate/Registered Client Associate

Royal Bank of Canada>Rapid City, United States of America
Full-time

Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our branch serving financial advisors and our clients.As a Client Associate/Registered Client Associate, bec... Show more

Client Services Associate

TradeJobsWorkforce92505 Riverside, CA, US
Full-time

As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to provide... Show more

 • Promoted

Client Associate/Registered Client Associate

Royal Bank of CanadaRapid City, SD, United States
Full-time

Client Associate/Registered Client Associate.Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients.As a Clie... Show more

Client Associate

Arthur J Gallagher & CoGrand Rapids, MI, United States
Full-time

At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions.We help clients build better workplaces, where people feel supporte... Show more

Client Associate

Purple StrategiesAlexandria, VA, United States
Full-time

Purple Strategies is a corporate reputation and strategy firm that combines the creativity and discipline of brand communications with the speed and strategy of political campaigns to help leverage... Show more

Client Associate/Registered Client Associate

0000050176 RBC Capital Markets, LLCPortland, Maine, US
Full-time

Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our branch serving financial advisors and our clients.As a Client Associate/Registered Client Associate, bec... Show more

Client Associate

Rockefeller Capital ManagementBluffton, SC, United States
Full-time

Rockefeller Capital Management.Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm.Originally founded in 1882 as the family office of Jo... Show more

Client Success Associate

Client Success Associate

BotsplashCharlotte, NC, United States
30+ days ago
Job type
  • Full-time
Job description

Client Success Associate

US - Charlotte

Business Team

Full time

Salary

Job Description

We are seeking a passionate, driven, and customer-focused Client Success Associate to join our growing team. Botsplash partners with clients across the lending, fintech, and automotive industries, helping them deliver best-in-class digital engagement experiences.

The ideal candidate is someone who genuinely enjoys working with customers, thrives on solving problems, and is motivated to uncover opportunities that help clients grow. This role will play a key part in building strong, long-term relationships by serving as a trusted point of contact, guiding customers through platform best practices, and helping resolve issues alongside our internal teams.

If you're enthusiastic about technology, energized by client interaction, and excited to make an impact, we'd love to meet you.

Responsibilities

  • Guide new customers through implementation and training, ensuring their success with Botsplash
  • Ability to act as a consultant, provide tailored solutions, and handle conflict resolution.
  • Attend weekly client calls and review performance metrics
  • Act as the voice of the customer by relaying feedback and pain points
  • Create reports to show progress and inform strategy.
  • Monitor customer health and progress, identify risks of churn
  • Manage support inquiries and tickets
  • Work closely with the Dev/Product team to prepare a roadmap
  • Understand and implement client API integrations and assist with API integration projects
  • Look for opportunities for account growth through upselling or cross-selling.

Requirements

  • Hands on with technology change requests and system setup
  • Strong verbal and written communication skills
  • Strong research and analytical skills and problem-solving ability
  • Must be responsive, pro-active, enthusiastic, and adaptable
  • Genuine interest in technology and business with the desire to learn more
  • Previous internship experience in related role is a plus

Benefits

  • Medical, Dental, Vision and Life Insurance
  • Training and Education Allowance
  • Paid time off
  • Company observed Federal Holidays
  • 401K plan with matching

About Botsplash

At Botsplash, our goal is to help our enterprise clients "Be Where Their Customers Are". Our Software-as-a-Service platform helps businesses manage conversations and engagements with their customers across multiple digital channels SMS, Website Chat, Facebook, Video and others. We are a bootstrapped, profitable company and located in the Charlotte, NC area. Our clients are in Fintech, Lending, Insurance, Education and Auto industries.