Talent.com

Client manager Jobs in Jackson, MS

Create a job alert for this search

Client manager • jackson ms

Last updated: 4 hours ago

Employee Benefits Client Manager

Ross & Yerger Insurance, Inc.Jackson, MS, US
Full-time
Quick Apply

The Employee Benefits Client Manager serves as the primary service contact and day-to-day relationship owner for an assigned portfolio of group clients across fully-insured, level-funded, and self-... Show more

Employee Benefits Client Manager

Ross & Yerger InsuranceJackson, MS, United States
Full-time

Employee Benefits Client Manager.The Employee Benefits Client Manager serves as the primary service contact and day-to-day relationship owner for an assigned portfolio of group clients across fully... Show more

Sales Client Advisor

Porsche JacksonJackson, Mississippi, United States
Full-time

If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals.This is an opportunity for you to turn your sales skills, excell... Show more

Client Advisor Seeking Former Athlete

P&W Financial Group - Northwestern MutualJackson, MS, US
$75,000.00 yearly
Full-time

Join the Winning Team at P&W Financial Group of Northwestern Mutual (NM)!.Are you an athlete at heart with a passion for teamwork and competition? Bring your sports background to a dynamic care... Show more

WFH Client Service Rep - $250 bonus after training

NexRepPearl, Mississippi
$13.00 hourly
Remote
Full-time

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin... Show more

General Manager

Sonic Drive-InJackson, MS, US
Full-time

It’s the dream job you never have to wake up from.At SONIC, you’ll whistle while you work, gaining a sense of accomplishment along the way.You’ll interact with fantastic people, earn great pay, spo... Show more

General Manager

McDonald'sFlowood, MS, United States
Full-time

Along with competitive pay, a General Manager at a McDonald's Corporate owned restaurant is eligible for incredible benefits including:.Monthly Bonus Program up to $850/mo or $10,200/yr.Vacation ti... Show more

General Manager

Palm Beach TanClinton, MS, USA
$50,000.00 yearly
Full-time
Quick Apply

Love Leading Teams, Driving Sales & Helping People Feel Their Best?.Become a Salon Manager at Palm Beach Tan in Clinton, MS!.If you're an upbeat leader who thrives in a fast-paced retail enviro... Show more

Remote Customer Support - Medical Transportation Client

Arise Virtual SolutionsJackson, Mississippi
Remote
Full-time

Work From Home: Support a Medical Transportation Client Through the Arise® Platform.Interested in earning extra income without leaving your home? The Arise® Platform connects you with remote custom... Show more

 • Promoted

Manager

Dunkin'Pearl, MS, United States
Full-time

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers.We value hardworking and enthusiastic employees and we make it a priority to ensure their suc... Show more

Shift Manager

Dairy QueenFlowood, MS, US
Full-time

Fourteen Foods and International Dairy Queen to enhance the customer’s visit, while assisting and learning management responsibilities from the Assistant General Manager and General Manager.M... Show more

Business Insurance Client Manager

US012 Marsh & McLennan Agency LLCNewpointe,Ridgeland
Full-time

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight.It’s a result of hard work by extraordinary people.More than 11,000 of the industry’s brightest talent drive our efforts to ... Show more

Client Enrollment Specialist (Inside Sales)

GRADE POTENTIAL, LLCJACKSON, MS, US
$45,000.00 yearly
Full-time

Before we dive into the job details, it's important to note that we're seeking a dedicated, career-minded individual who is looking for a long-term opportunity! .Thanks for your interest in reviewi... Show more

J.P. Morgan Wealth Management Private Client Advisor - Jackson, MS

JPMorgan ChaseJackson, MS, United States
Full-time

Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitmen... Show more

 • New!

J.P. Morgan Wealth Management Private Client Advisor - Jackson, MS

ChaseJackson, MS, United States
Full-time

Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitmen... Show more

Manager

Dunkin' - Franchisee Of Dunkin DonutsPearl, MS
Full-time

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts.Dunkin' licensed the first of many franchises in 1955.It is now the world's leading baked goods and coffee chain, serv... Show more

Shift Manager

Arby's0 - Clinton, Mississippi, US
Full-time

Be a part of what we are building here at Arby's.At Arby’s, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference.We welcome you to the... Show more

Supervisor - Private Client Group (Personal Lines)

Insurance Office of AmericaJackson, MS, US
$85,000.00 yearly
Full-time

Title: Private Client Group Supervisor – Personal Lines.Fully remote for candidates able to work EST/CST shift.Quoting & Binding High Net Worth or Private Client Group Personal Lines Policies.Pleas... Show more

Assistant Manager/Co-Manager

Rainbow ShopsPearl, MS, United States
Full-time

Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that... Show more

Area Manager

QC Holdings-LendNationJackson, MS, United States
Full-time

LendNation is currently seeking an energetic, positive, customer service driven individual to join our team as an Area Manager.Responsible for providing leadership and direction to stores in the Ce... Show more

 • New!
People also ask
Employee Benefits Client Manager

Employee Benefits Client Manager

Ross & Yerger Insurance, Inc.Jackson, MS, US
28 days ago
Job type
  • Full-time
  • Quick Apply
Job description

The Employee Benefits Client Manager serves as the primary service contact and day-to-day relationship owner for an assigned portfolio of group clients across fully-insured, level-funded, and self-funded benefit programs.

This role supports the Producer and Department Manager in delivering a high standard of client service throughout the full policy lifecycle — from new business placement and open enrollment through ongoing administration, claims advocacy, and annual renewal. The Client Manager is expected to develop working knowledge of group health products, carrier guidelines, underwriting fundamentals, and applicable compliance requirements, and to act as a dependable resource for both clients and internal teammates.

The ideal candidate brings a service-first mindset, strong organizational skills, and the ability to manage multiple accounts simultaneously in a fast-paced environment.

Major Duties and Responsibilities:

  • Client Relationship Management Serve as the primary day-to-day point of contact for an assigned book of group clients; build and maintain strong working relationships with HR contacts, benefits administrators, and carrier representatives.
  • Receive and respond to client inquiries regarding existing coverage, enrollment changes, billing issues, claims concerns, and benefit plan administration.
  • Conduct regular account management touchpoints — including on-site visits as appropriate — to assess client satisfaction and identify service needs.
  • Keep producers fully informed of account activity, service challenges, and any developments that may affect the client relationship.
  • Assist clients with associate meetings and open enrollment coordination, including scheduling, logistics, and communications support.
  • Renewal and Market Management Manage the renewal process for assigned clients from initial outreach through final acceptance, working in coordination with the Producer and Department Manager.
  • Review existing benefit programs to evaluate coverage alternatives; communicate renewal terms to clients and negotiate with carriers when necessary.
  • Coordinate renewal meeting scheduling and prepare supporting materials to present renewal options and gain client commitment.
  • Prepare marketing information or provide required data to the marketing team; accompany Producer in presenting options to clients as needed.
  • Identify cross-sell opportunities and suggest additional lines of coverage to existing clients.
  • Compliance and Administration Assist clients with benefit plan compliance matters including HIPAA, COBRA, FMLA, ERISA, and applicable ACA requirements, as requested.
  • Obtain group premium agreements, enrollment contracts, and group coverage documents; submit timely to insurance carriers for processing.
  • Review claims reports and deliver to clients on a monthly or quarterly basis as required.
  • Coordinate preparation and delivery of benefit booklets, benefit statements, and other client fulfillment materials.
  • Enroll clients in Employee Benefits communication and resource tools; introduce and demonstrate resources to new and renewing clients.
  • HRIS and Benefits Administration Technology Assist clients in the evaluation, selection, and implementation of HRIS and benefits administration platforms, coordinating with HR contacts, carriers, and technology vendors throughout the setup process.
  • Support clients through annual system renewals — updating plan designs, contribution structures, qualifying life event rules, and carrier feeds within the benefits administration platform ahead of each open enrollment.
  • Coordinate with carriers and TPAs to ensure benefits administration system data feeds are transmitting accurately and resolving any eligibility or enrollment discrepancies in a timely manner.
  • Educate HR contacts and employees on platform navigation, self-service functionality, and best practices to drive adoption and reduce administrative burden.
  • Agency Systems and Operations Maintain proficiency in the Agency Management System — update policies written or renewed, log all client and carrier interactions, document service issues, and actively manage follow-up queues.
  • Maintain group account files in an orderly and current manner within the agency management platform.
  • Perform all client- and carrier-facing actions in a manner that minimizes exposure to errors, omissions, and loss of business.
  • Professional Development and Collaboration Participate in seminars, carrier meetings, and continuing education opportunities to stay current on product developments and legislative changes.
  • Provide training and mentorship support to junior account staff; proactively share department-relevant knowledge and best practices.
  • Maintain all required licenses and certifications for the position.
  • Perform other duties as assigned by the Department Manager.
  • Requirements Required Minimum 3 years of experience in employee benefits, health insurance, or a related client service role.
  • Demonstrated understanding of group health benefit programs and the ability to communicate plan details effectively to clients and their employees.
  • Life & Health insurance license required within 6 months of employment.
  • Proficiency in verbal and written communication; ability to explain benefit concepts clearly to diverse audiences.
  • Strong organizational skills with the ability to self-manage a high-volume workload across multiple accounts and deadlines.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with agency management or CRM systems preferred.
  • Must be a self-starter capable of working independently in a fast-paced, deadline-sensitive environment.
  • Above-average mathematical aptitude; comfort working with premium data, enrollment figures, and coverage comparisons.
  • Preferred Bachelor’s degree in Business, Human Resources, or a related field.
  • Prior experience at an insurance agency, brokerage, or carrier in an account management or service capacity.
  • Familiarity with compliance topics including HIPAA, COBRA, FMLA, ERISA, and ACA employer mandate provisions.
  • Experience with benefits administration platforms or HR technology tools.
  • Established carrier and/or TPA service relationships.

Note:

  • This job description is not all-inclusive and may be supplemented as business conditions change. Powered by JazzHR