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Senior Client Executive

Senior Client Executive

defi AUTO LLCMontgomery, AL, US
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It’s an exciting time to join defi!.SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Support Specialist

Client Support Specialist

Talent Find ProfessionalMontgomery, AL, US
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Remote Agent — Talent Find Professional.Many people want work that feels meaningful and gives them the freedom to build a better future. At Talent Find Professional, we help motivated individu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Service Associate

Client Service Associate

GrahamMontgomery, AL
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REMOTE - Client Service Associate.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Client Service Associate opportunity with the possibility of becoming a permanent position...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Seasonal Tax Manager - Private Client Services

Seasonal Tax Manager - Private Client Services

EYMontgomery, AL, United States
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Join EY and be a part of a global powerhouse that is shaping the future with confidence.As a Seasonal Tax Manager within our Private Client Services, you will utilize your expertise at a critical t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Sr. Client Support Tech

Sr. Client Support Tech

TEKsystemsPrattville, AL, United States
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One of TEKsystems' customers, a large, growing manufacturer of auto parts, is looking for a Sr.Level Customer Support Specialist. As our customer grows their client base in the USA (currently they h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Relations Specialist

Client Relations Specialist

The Strickland GroupMontgomery, AL, US
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Join Our Dynamic Team – Unlock Your Potential!.Are you ready to take control of your future and build a career in one of the most stable and lucrative industries?. We are seeking driven indivi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Transaction Manager - High Tech Client

Transaction Manager - High Tech Client

CBREMontgomery, AL, United States
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Transaction Manager - High Tech Client.Remote - US - Remote - US - United States of America.Are you a highly organized, detail-oriented commercial real estate professional ready to contribute to gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Accountant

Client Accountant

Jackson ThorntonMontgomery, Alabama, United States
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Of course, we need for a Client Accountant to love numbers – but they also need to love helping clients! If you are passionate about client service, we have an opportunity for you to join JT's Clie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Service Coordinator

Client Service Coordinator

Banfield Pet HospitalMontgomery, AL, US
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The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, ensures good communication with associate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Care Coordinator

Client Care Coordinator

Home Instead711 McQueen Smith Rd S, Prattville, AL 36066, US
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Client Care Coordinators (CCC’s) manage the care for clients of Home Instead® (HISC) by coordinating scheduling, communicating between family, client, and Caregiver, and supporting and providing re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Manager - US Large Market

Client Manager - US Large Market

American ExpressMontgomery, AL, United States
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Description • • At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Support Associate

Client Support Associate

Jackson Hewitt COOPrattville, AL, United States
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We are looking for someone who thrives in a welcoming, customer service-oriented environment with.If you enjoy building strong relationships with clients, then look no further and apply today!.Seas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Support Associate

Client Support Associate

Jackson Hewitt - GNAMillbrook, AL, US
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We are looking for someone who thrives in a welcoming, customer service-oriented environment with.If you enjoy building strong relationships with clients, then look no further and apply today!.Seas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Specialist

Client Specialist

Hunter | EverageMontgomery, AL, US
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Health Insurance Paid for by Company;and.Opportunity for advancement and training.We are seeking an entusiasic, extoverted, professional willing to learn and become a part of our team.You will prov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Insurance Account Manager | Growth & Client Success

Insurance Account Manager | Growth & Client Success

AnagentforyouMontgomery, AL, United States
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A local insurance agency in Montgomery, AL is seeking an Account Manager to foster customer relationships and drive business growth. The position offers a competitive salary and numerous benefits, i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Support Associate

Client Support Associate

Jackson HewittMillbrook, AL, US
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Seasonal Client Support Associate.We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Engagement Manager

Client Engagement Manager

Alabama StaffingMontgomery, AL, US
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The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow mana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Intake Representative - Remote

Client Intake Representative - Remote

Career PersonnelMontgomery, AL, US
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YOU MUST LIVE IN ALABAMA TO BE ELIGIBLE FOR THIS JOB!!!!!.Temporary Long Term Contract Opportunity (Very high possibility of becoming permanent at 514 hours). IF HIRED PERMANENTLY the job offers BCB...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Care Coordinator

Client Care Coordinator

Right at Home MontgomeryMontgomery, AL
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Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Client Executive

Senior Client Executive

defi AUTO LLCMontgomery, AL, US
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Job Description

Job Description

About defi SOLUTIONS :

It’s an exciting time to join defi!

defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company’s comprehensive suite of originations, servicing, and managed servicing solutions together with technology-enabled processing services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving needs. defi SOLUTIONS combines the expertise of defi SOLUTIONS and the former Sagent Auto Lending with the backing of Warburg Pincus, Bain Capital Ventures and Fiserv.

Position Purpose :

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative perspective. Serving as the primary contact for the client’s executive and / or senior level managers, the Senior Client Executive is responsible for managing and growing the overall relationship with key senior-level decision makers and influencers at assigned clients to create customer loyalty and increase revenues. The Senior Client Executive will leverage our solutions to maximize client’s growth and profitability, utilizing various company resources to ensure client satisfaction, retention and increased profitability for defi SOLUTIONS.

Essential functions :

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Client Relationship :

  • Establish and maintain effective relationships with key senior executive and operational decision makers by proactively meeting on-site with clients. Understand the politics of client’s organization in order to appropriately influence decision makers.
  • Understand business problems, strategic objectives, competitive standing, and critical success factors to determine the best solutions.
  • Leverage defi SOLUTIONS internal resources, including business unit and corporate executives, to establish and maintain an effective relationship with the client.
  • Utilize consultative approach to demonstrate our desire to maximize client’s growth & profitability.
  • Develop and document an Account Plan at least annually that includes the integration of other defi SOLUTIONS business units, establish a course of action to accomplish specific goals, and coordinate Account Plan with other business units.
  • Promote client attendance at defi SOLUTIONS sponsored events

Client Retention :

  • As a key component of the client’s Account Plan, develop a plan to secure timely Service Agreement Renewals.
  • Monitor client satisfaction, facilitate improvement as needed, and regularly stay in touch with client’s key stakeholders.
  • Leverage industry trends and defi SOLUTIONS competition knowledge to demonstrate defi SOLUTION’s value proposition.
  • Revenue Maintenance & Growth :

  • Understand and promote defi SOLUTIONS capabilities, solution sets and match those with client’s needs, ensuring that defi SOLUTIONS increases wallet share with each client
  • Understand the client’s business problems and strategic objectives; develop formal proposals for additional products & services that address the client’s needs.
  • Ensure a fair return on defi SOLUTIONS’ services rendered by following up on any client receivables and negotiating a fair resolution on any items in question.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  • Required Education and Experience :

  • Bachelor’s degree required. Relevant equivalent work experience may be substituted for degree requirement.
  • Lending technical experience.
  • Minimum 5 years of experience in one of the following areas : auto finance lending, software, or professional services.
  • Minimum 3 years of experience managing and growing relationships with large / complex financial organizations.
  • Preferred Education and Experience :

  • Additional special training in banking is highly desirable.
  • Knowledge of defi systems is helpful
  • Fundamental knowledge of computer systems including host-based systems, especially financial data processing systems highly desirable
  • Additional eligibility requirements :

  • Proven ability to interface with high level senior management or executives and requires minimal supervision and direction.
  • Competitive sales renewal ability.
  • Proven track record in attaining / exceeding of quota based metrics
  • Strategic account planning experience required
  • Strong presentation skills
  • Excellent communication skills that include internal communication of client opportunities, issues, escalations and external communication that includes key defi messages
  • Demonstrated leadership coupled with strong business acumen
  • Requires ability to influence at multiple levels internally and externally to accomplish business goals
  • Travel is required
  • Proficiency in working with Microsoft tools : Word, Excel, PowerPoint and Outlook.
  • Travel required :

  • Up to 50% travel
  • Affirmative Action / EEO statement :

    defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.